Ava Yarka
Bath,NY
Summary
Versatile and results-oriented professional with a proven track record at McDonald's, excelling in adaptability and training materials development. Expert in fostering team collaboration and enhancing customer satisfaction through exceptional service and conflict resolution. Skilled in time management and currency count verifications, I thrive in fast-paced environments, significantly improving efficiency and operational excellence.
Overview
4
4
years of professional experience
Work History
Caregiver
Proaction Of Steuben And Yates
05.2024 - Current
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Planned fun outings and educational activities to keep children entertained.
- Managed time efficiently in order to complete all tasks within deadlines.
Crew Trainer
McDonald's
04.2021 - 05.2023
- Conducted comprehensive training sessions for food preparation and customer service teams, enhancing skills and fostering strong team collaboration to drive performance and efficiency.
- Welcomed guests with a friendly, positive attitude and provided exceptional service, addressing their needs with professionalism and care.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Proactively escalated critical customer issues to supervisors, ensuring timely resolution to prevent revenue loss and promote customer retention.
- Implemented useful procedures to establish accuracy in cash handling, counting and reporting.
- Followed company policies and procedures regarding cash handling.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Thrived in fast-paced, high-pressure environments, maintaining focus and delivering consistent results under stress.
Education
Associates of Liberal Arts - Human Resources Development
Corning Community College
12-2023
Skills
- Adaptability
- Training Materials Development
- Human Resources Management
- Conflict resolution techniques
- Currency count verifications
- Restaurant equipment maintenance
- Product restocking
- Drawer balancing
- Point-of-sale system operation
- Problem-solving aptitude
- Hospitality and Professionalism
- Time Management
Languages
German
Professional Working
Timeline
Caregiver
Proaction Of Steuben And Yates
05.2024 - Current
Crew Trainer
McDonald's
04.2021 - 05.2023
Associates of Liberal Arts - Human Resources Development
Corning Community College
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