Ava Zahm
Chandler,AZ
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Event Coordinator
CHAARG
08.2023 - Current
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Performed event coordination for larger parties and gatherings.
- Acquired contracts and agreements to finalize negotiations and obtain approval signature
Sales Associate
Kristen Olson
06.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Waitress
Jorge Perez
01.2020 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Work Study Student
Arizona State University, ASU
01.2023 - 06.2023
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Assisted in planning and running special events such as orientations, conferences and fundraisers.
- Completed research, compiled data, and assisted in timely reporting.
- Developed and implemented strategies to improve student engagement and retention.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
BSN - Nursing
Arizona State University
Tempe, AZ05.2026
Skills
- Travel and Event Coordination
- Revenue Generation
- Volunteer Management
- Accurate Documentation
- Organize Transportation
- Time Management
- Special Event Planning
- Team Leadership and Motivation
- Staff Management
- Digital Marketing
- Communications and Media
- Client Relationship Development
Certification
- CNA - Certified Nurse Assistant
Timeline
Event Coordinator
CHAARG
08.2023 - Current
Work Study Student
Arizona State University, ASU
01.2023 - 06.2023
Sales Associate
Kristen Olson
06.2021 - 08.2023
Waitress
Jorge Perez
01.2020 - 08.2023
BSN - Nursing
Arizona State University
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