AVA ZAHM
Chandler,AZ
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting, and coordinating various small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors. Focused patient care professional accustomed to prioritizing and delivering basic patient care. 3 years of comprehensive experience in recording vital signs, collecting specimens, and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
HonorHealth
01.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Event Coordinator
CHAARG
08.2023 - 12.2023
- Coordinated schedules and timelines for events
- Managed event logistics and operations
- Brainstormed and implemented creative event concepts and themes
- Managed administrative logistics of events planning, event booking, and event promotions
- Performed event coordination for larger parties and gatherings
- Acquired contracts and agreements to finalize negotiations and obtain approval signature.
Sales Associate
Kristen Olson
06.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Managed returns, exchanges and refunds in accordance with store policy
- Answered customer questions about sizing, accessories, and merchandise care
- Provided positive first impressions to welcome existing, new, and potential customers
- Engaged with customers to build rapport and loyalty
- Engaged with customers to effectively build rapport and lasting relationships
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Waitress
Jorge Perez
01.2020 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Kept server areas clean and stocked to increase efficiency while working tables
- Used cash registers and credit card machines to cash out customers
- Greeted new customers, discussed specials, and took drink orders
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Trained new waitstaff on proper food handling, customer service and safety procedures
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Work Study Student
Arizona State University, ASU
01.2023 - 06.2023
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance
- Assisted in planning and running special events such as orientations, conferences and fundraisers
- Completed research, compiled data, and assisted in timely reporting
- Developed and implemented strategies to improve student engagement and retention
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
BSN - Nursing
Arizona State University
Tempe, AZ05.2026
Skills
- Travel and Event Coordination
- Revenue Generation
- Volunteer Management
- Accurate Documentation
- Time Management
- Special Event Planning
- Team Leadership and Motivation
- Staff Management
- Client Relationship Development
- Patient Observation
- Medical Equipment Operation
- Hospice and palliative care
Websites
Certification
CNA - Certified Nurse Assistant
BLS- Basic life support
Timeline
Patient Care Technician
HonorHealth
01.2024 - Current
Event Coordinator
CHAARG
08.2023 - 12.2023
Work Study Student
Arizona State University, ASU
01.2023 - 06.2023
Sales Associate
Kristen Olson
06.2021 - 08.2023
Waitress
Jorge Perez
01.2020 - 08.2023
BSN - Nursing
Arizona State University