Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
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AVADH KISHOR CHOUKSEY

SAP Project Manager
Lawrence,NJ

Summary

Results-driven professional with strong background in SAP project management. Skilled in overseeing complex implementations, optimizing workflows, and driving efficiency. Known for fostering team collaboration, adapting to changing needs, and ensuring successful outcomes. Expertise includes project planning, risk management, implementation,cut over,support and stakeholder communication.

Overview

16
16
years of professional experience
2007
2007
years of post-secondary education
2
2
Languages

Work History

CHIEF MANAGER

Reliance Retail Limited
05.2021 - 10.2024
  • Led business requirement gathering & user acceptance testing
  • Resolved critical team issues in a timely and effective manner
  • Managed IT operations, strategic and planed business processes using IT solutions for Reliance Retail-resQ business
  • Enhanced productivity by training and mentoring over 20 staff members
  • Evaluating the new technologies & solutions from internal & external service providers
  • Worked directly with management, business head, and Reliance- resQ business to brainstorm, discuss strategy and business processes using IT technology & solutions

TEAM LEADER

Tata Consultancy Service Limited
07.2016 - 05.2021
  • Delivered SAP CRM tech solutions for the clients like, major audio company of USA,Major Food & processing company of the Sweden, Major of building & Company of USA
  • Established beneficial team relationships for quick issue resolution
  • Directed a team of 7-10 for SAP CRM solution development & support
  • Implemented rigorous project reviews to understand expectations
  • Provided regular training and mentorship to enhance employee skills
  • Prepared detailed project progress reports & conflict identification
  • Managed full product lifecycle from design to maintenance

SENIOR CONSULTANT

HCL Technologies
03.2014 - 06.2016
  • Delivered SAP CRM solutions for Major Wind energy company in Denmark & Major beverage company in USA
  • Developed tailored SAP CRM solutions aligning with stringent client requirements
  • Implemented accurate solutions in time, consistently surpassing customer expectations
  • Diagnosed and corrected technical issues while prioritizing project tasks efficiently
  • Maintained active communication with customers to comprehend needs and deliver optimal solutions
  • Conceptualized SAP CRM design prioritizing simplicity, resilience, and maintainability
  • Addressed functional and technical roadblocks in collaboration with diverse project teams

SAP CRM CONSULTANT

Tata Technologies
08.2012 - 02.2014
  • Delivered SAP training and support, ensuring successful knowledge transfer and implementation solution for leader in financing of automobile in India
  • Prepared thorough test plans with analysts to evaluate test data
  • Developed programs using CRM Web UI, CRMABAP, ABAP languages
  • Travelled to client sites for SAP CRM solutions implementation and post-support
  • Managed multiple concurrent projects, promoting enterprise resource planning via SAP CRM
  • Applied SAP best practices to perform upgrades from CRM 4.0 to CRM 7.0 EHP2
  • Assisted with order & contract management journey integration with SAP FICO
  • Promoted team collaboration and performance, adhering to app development best practices

SAP CRM CONSULTANT

ABM Knowledgeware Limited
11.2010 - 08.2012
  • Managed SAP CRM 5.0 enhancement & support for government agency in Mumbai, India
  • Responsible for BSP-web request developments, BADI's & one order framework
  • Developed custom reports, action profiles, mail & SMS functionality in management
  • Developed end to end solutions for the RTI reports for the governement websites & delivered end to end solution for the compliant process for citizens in website

SAP CRM CONSULTANT

Wipro Technologies
11.2008 - 09.2010
  • Served as SAP CRM Techno consultant at Wipro Technologies
  • Implemented SAP CRM 5.2 for Canadian energy/utilities client
  • Worked on IC web client BSP developments and transaction launcher
  • Co-created case management for major US healthcare service

Education

BACHELOR OF ENGINEERING -

Jawaharlal Institute of Technology

SENIOR SECONDARY CERTIFICATE EXAMINATION - undefined

Jawahar Navodaya Vidhalaya Bargi Nagar Jabalpur

SECONDARY SCHOOL EXAMINATION - undefined

Jawahar Navodaya Vidhalaya Bargi Nagar

Skills

SAP CRM

Awards

  • 07/18, Mumbai, Innovation pride 1st award, For designing end to end solution on 'B2B product recommendation algorithms' for footwear company in CPG Ideation event in TCS
  • 11/17, Mumbai, Certificate of appreciation at TCS, For process improvement for automation of claim management process - BOSE account (savings 265K $ per annum)
  • 06/19, Mumbai, Automation of various service request for user handling tool, Saved 70000 US Dollar annually for Tetra Pak account in TCS

Timeline

CHIEF MANAGER

Reliance Retail Limited
05.2021 - 10.2024

TEAM LEADER

Tata Consultancy Service Limited
07.2016 - 05.2021

SENIOR CONSULTANT

HCL Technologies
03.2014 - 06.2016

SAP CRM CONSULTANT

Tata Technologies
08.2012 - 02.2014

SAP CRM CONSULTANT

ABM Knowledgeware Limited
11.2010 - 08.2012

SAP CRM CONSULTANT

Wipro Technologies
11.2008 - 09.2010

SENIOR SECONDARY CERTIFICATE EXAMINATION - undefined

Jawahar Navodaya Vidhalaya Bargi Nagar Jabalpur

SECONDARY SCHOOL EXAMINATION - undefined

Jawahar Navodaya Vidhalaya Bargi Nagar

BACHELOR OF ENGINEERING -

Jawaharlal Institute of Technology
AVADH KISHOR CHOUKSEYSAP Project Manager