Ava E. Gawron
Plainfield,IL
Summary
I have over 3 years of experience working in the retail food and beverages industry and have learned a lot about money handling, point of sale systems and financial responsibility. As a 1st semester Junior working 30+ hours per week and enrolled as a full-time student, I am a trusted employee with an engaging personality and look forward to an exciting career within a finance and/or human resources field. I consider myself a life long learner eager to learn and grow everyday. I am pursing a challenging yet rewarding path of study as I am currently working towards a double major in finance and human resources management. I currently have a 3.57 cumulative GPA and will start my Senior year in the fall of 2025.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Intern
Culligan by Waterco
Lombard, IL
05.2024 - Current
- Rolled out company-wide training plans for new hires for the 2024 year.
- Assisted with employee relations issues and behavior discipline meetings.
- Pulled monthly reports to track headcount, employee morale etc.
- Compiled labor law data for all of the states my employer operates in.
- Assisted in the recruiting process for new hires.
- Proficient user of UKG UltiPro.platform.
Service Leader
Vita Bella Pizza
Plainfield , IL
02.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties daily.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals, software, and systems.
- Trained New Hire service employees.
Cashier
Foxs Restaurant & Pub
Plainfield , IL
08.2020 - 10.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
Customer Care Representative
Peter Rubi
Plainfield , IL
03.2020 - 07.2020
- Delivered fast, friendly and knowledgeable service for routine questions and store inquires.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
- Supported customers to maintain positive relationships throughout and following sales processes.
Education
BBA - Finance & Human Resources Management
North Central College
Naperville, IL04-2026
Skills
- Bloomberg Terminal Knowledge
- Proficient in Microsoft Office Products ( Excel , Word , Powerpoint )
- Detail Oriented
- Relationship Management
- Strong Work Ethic
- Cash Handling
- Guest Engagement
Certification
Illinois Food Handler Cerification
Illinois Basset Certification
Accomplishments
Graduated High School with a 5.5 gpa on a 5 scale.
Timeline
Human Resources Intern
Culligan by Waterco
05.2024 - Current
Service Leader
Vita Bella Pizza
02.2022 - Current
Cashier
Foxs Restaurant & Pub
08.2020 - 10.2021
Customer Care Representative
Peter Rubi
03.2020 - 07.2020
BBA - Finance & Human Resources Management
North Central College
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