Ava Kymora Cole
Atlanta
Summary
Knowledgeable Professional with proven track record of leading organizations to growth and success through strategic planning and innovative problem-solving. Successfully managed diverse teams, driving operational efficiency, and fostering collaborative environments. Demonstrated excellence in financial oversight and stakeholder engagement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Executive Director
USAmerican Federal Credit Services Corporation
08.2012 - Current
- Directed and oversaw all aspects of organizational operations, including strategic planning, budgeting, fundraising, and program development
- Managed financial resources effectively by creating budgets, monitoring expenses, and identifying cost-saving opportunities
- Oversaw the creation of marketing materials to promote programs and initiatives to external audiences
- Provided leadership in developing long-term goals and objectives for sustainable growth and impact
- Negotiated contracts with vendors for services such as event management or facility maintenance
Marketing Coordinator
Diamond Express Financial Services
07.2016 - 09.2018
- Assisted in the development and execution of marketing campaigns, including social media, email marketing, and content creation
- Managed the production and distribution of marketing materials such as brochures, flyers, and promotional items
- Generated monthly reports on campaign results, providing actionable recommendations for improvement
- Collaborated with cross-functional teams to ensure brand consistency across all marketing channels
Floor Supervisor
ASK Telemarketing
11.2008 - 04.2011
- Generated leads and secured sales through outbound telemarketing calls
- Built strong relationships with customers, addressing their needs and providing product information to drive sales
- Implemented strategies to overcome objections and handle customer concerns, resulting in increased conversion rates
- Utilized CRM software to track customer interactions, update contact information, and manage follow-up activities
Education
Doctoral degree - Business Management
Liberty University
05.2016
Master's degree - Business Management
Troy University
Troy, AL06.2011
Bachelor's degree - Business
Troy University
Troy, AL05.2008
Skills
- Supervising experience
- Microsoft Excel
- Microsoft Word
- Strategic planning
- Management
- Microsoft Office
- Analysis skills
- Negotiation
- Computer skills
- Organizational skills
- Marketing
- Team management
- Leadership
- Operations management
- Sales
- Relationship building
- Program leadership
Certification
- Board Certified Credit Specialist (Credit Consultants Associatio) CCA
- Board Certified Credit Score Specialist (Credit Consultants Associatio) CCA
- Certified Wealth Educator (United Wealth Education) UWE
- Basic Disputing Certified (Credit Repair Cloud) CRC
- Loan Signing Agent (NNA Certified)
- Notary Public
Timeline
Marketing Coordinator
Diamond Express Financial Services
07.2016 - 09.2018
Executive Director
USAmerican Federal Credit Services Corporation
08.2012 - Current
Floor Supervisor
ASK Telemarketing
11.2008 - 04.2011
Master's degree - Business Management
Troy University
Bachelor's degree - Business
Troy University
Doctoral degree - Business Management
Liberty University
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