Avani Thombare
Chandler
Summary
Over 7+ years of experience in Software Development, Application Support and Maintenance, Value Innovation and testing, working with cross-functional teams and business partners in Supply-chain, Healthcare, Education domain.
Overview
9
9
years of professional experience
Work History
Technology Lead
Cigna
05.2020 - 05.2021
- Provided first and second-level support for .NET/C# applications, diagnosing and resolving technical issues, bugs, and errors through log analysis and debugging.
- Monitored and optimized application performance to ensure speed, stability, and responsiveness.
- Assisted with configuration and deployment of .NET/C# applications across multiple environments.
- Communicated effectively with end-users regarding issue status, resolutions, and planned maintenance.
- Collaborate with EDI Development and scheduling team to troubleshoot the Production issues.
- Host and co-ordinate kaizen events for root cause analysis and take actions accordingly.
- Provide Project execution oversight, ongoing support of change and new integrations.
- Create, execute and document the tests necessary to ensure that an application meets functional specifications and performance requirements.
- Diagnose, resolve, and document application and system issues.
- Participate in DR drills and perform testing and validation of business cases.
- Collaborate closely with Client to drive strategy through process improvement and co-ordinate offshore team.
- Lead Onshore-Offshore stand up meetings and delegate the tasks.
Technology Lead
US Foods
11.2019 - 05.2020
- Provide L2 support to .NET applications in Finance and Integration domain.
- Collaborate with cross functional department such as AP/AR to troubleshoot the Production issues.
- Monitor the daily/weekly banking jobs and take necessary actions in case of failures or files not received from the bank.
- Collaborate with EDI team to understand the ISR workflow and perform clean up as part of problem management.
- Participate in root cause analysis and take actions accordingly.
- Create and maintain documentation on any code changes or frequent production issues.
- Respond to emergency tickets in timely manner to meet SLAs.
- Mapped processes to holistically examine business flow and identify opportunities for process improvement.
Sr. Software Developer
Sutra Infotech
01.2015 - 06.2017
- Collaborate between the Business and application teams involved in the development.
- Perform requirements gathering and detailed analysis on the requirements.
- Projects with Agile methodology for code change request/enhancement received from the Client
- Interact with Business Analysts and Developers for bug reviews and participated in Requirement gathering meetings.
- Involved in change control of each change by discussing impact of current functionality and maintenance
- Designing Web application in .Net framework where object-oriented approach is followed throughout Project development phases.
- Involved in developing business logic and database design (SQL Server 2008)
- Debugging the web applications to rectify the errors encountered in validations
Software Developer
ACCENTIV PVT. LTD (IDEA)
03.2014 - 12.2014
- Requirement gathering from Business team and translate into technical requirement.
- Creating/Modifying Web pages using LISA and Kentico CMS v6.0
- Implement Code Change request/enhancement received from the Client
- To write PL/SQL queries, procedures and functions for application
- To coordinate with client for setting up reward webpage on their site
- To write business logic to Integrate new business needs and to design automation of Application monitoring requirement, which are received from support team
- To provide technical support to application monitoring team and Client End users
- Solving production issues on stringent timeline by providing permanent fix
- Testing and Implementing Business Processes created for the clients
Software Developer
KARUYAKI SOLUTION PVT. LTD
11.2012 - 02.2014
- Communicating with customer to identify and baseline requirements for the desired IT solution
- Translate business needs into software business processes and algorithms
- Prepare UI design and Database architecture using MVC module
- Developing different modules of web site in .NET framework
- Validate and perform manual testing of modules on peer level and work on defects
- Deploy the module in production and monitor the same
- Work with testing team to fix defects occurred during end user testing
- Schedule meetings with customer/stake holders for walkthrough of final product and UA testing.
- Work on incident request and other production issues as part of application support
- Identifying pain area of customer and provide IT solution for the same as part of change requests
- Adhere to the .NET protocols and standards set for developing the application
Software Developer
SMARTRIX TECHNOLOGY
06.2012 - 11.2012
- Studying the requirements of the clients and the specific needs of the business projects.
- Designing, developing and implementing the web application as well as windows application, based on .net applications.
- Customizing the developed applications as per the client specifications.
- Validating the developed applications and source code using the various testing methods.
- Debugging the web applications to rectify the errors encountered in validations.
- Work on the test cases and results provided by Tester and fix the defects
Software Intern
RITMAN TECHNOLOGY
01.2012 - 06.2012
- Maintain documentation for technical systems and sub applications and schedule knowledge transfer
- Interacting with product team in case of any issues with application
Education
Master of Computer Application (MCA) - Computational Science
S.N.D.T. Women's University
Mumbai, India06.2012
Bachelor of Science - undefined
University of Mumbai
Mumbai, India06.2008
Skills
- Experienced in Supply-chain, Education, Healthcare and Insurance domain
- Proficient in Microsoft Visual Studio 2012 (MVC 3)
- Experienced in programming with C#, HTML, CSS, and JavaScript
- Skilled in developing and managing APIs
- Experienced PL SQL Developer for writing scripts, functions
- Proficient in job scheduling tools
- Experienced with Incident, Change management
- Application Support and Administration
- Coordinating complex projects with diverse teams
Timeline
Technology Lead
Cigna
05.2020 - 05.2021
Technology Lead
US Foods
11.2019 - 05.2020
Sr. Software Developer
Sutra Infotech
01.2015 - 06.2017
Software Developer
ACCENTIV PVT. LTD (IDEA)
03.2014 - 12.2014
Software Developer
KARUYAKI SOLUTION PVT. LTD
11.2012 - 02.2014
Software Developer
SMARTRIX TECHNOLOGY
06.2012 - 11.2012
Software Intern
RITMAN TECHNOLOGY
01.2012 - 06.2012
Bachelor of Science - undefined
University of Mumbai
Master of Computer Application (MCA) - Computational Science
S.N.D.T. Women's University