Avante' Hare
Houston
Summary
Healthcare professional with solid background in managing patient records and documentation. Known for precise record-keeping and maintaining confidentiality, contributing to streamlined operations. Focuses on collaboration and adaptability to meet evolving needs, ensuring accurate and efficient records management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Records Clerk/ Technician
Veteran Evaluation Services
08.2016 - Current
- Prepared summaries of daily work completed for review by supervisors.
- Assisted in the preparation of reports and presentations, ensuring accuracy and timely delivery.
- Provide technical support for office software, and digital tools.
- Participate in continuous learning to adapt to emerging administrative technologies.
- Maintained confidentiality of sensitive information entered into the system.
- Reviewed patient records for accuracy and completeness, ensuring that all required information was included.
- Retrieved patient medical records upon request from physicians or other authorized personnel.
- Maintained confidentiality of health information in accordance with HIPAA regulations.
Patient Representative II
Sutherland Global Services
08.2015 - 08.2016
- Provided information regarding patient accounts to authorized callers while complying with HIPAA guidelines and regulations.
- Greeted and assisted visitors, providing a welcoming environment, and addressing inquiries promptly.
- Managed phone systems, directed calls, and took messages as necessary.
- Performed data entry tasks for patient information into electronic health record systems.
- Ability to handle high-volume calls with a high satisfaction rate.
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
Return Agent
Enterprise Holdings ( Hobby Airport)
04.2015 - 08.2015
- Greeted customers upon arrival in store and provided friendly customer service.
- Provide courteous transportation to the airport terminal.
- Efficiently manage vehicle returns while keeping the lot organized for ease of access and traffic, enhancing customer satisfaction.
- Discreetly check vehicle for damage on incoming vehicles, and direct customer to counter for completion of damage/loss report.
- Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges, and optional coverages.
Film Crew
Amc Theaters
09.2014 - 04.2015
- Concession: Managed all customer traffic and cash register operations
- Answered customer queries and completed the required paperwork.
- Maintained lost-and-found and petty cash tracking operations.
- Maintained a clean and neat concession stand workspace.
- Performed various opening and closing duties on a daily basis.
- Attended all required training and service meetings.
- Box Office/Guest Services: Completed thousands of transactions per week in cash and with credit.
- Assisted in maintaining the box office area and keeping it clean for customers.
- Often called on to work special holiday showings, and help to handle the days with larger audiences.
- Assisted the lot crew with cleanup duties at the end of the night.
- Balance the cash registers, and calculate the deposit to prepare it for the bank to retrieve.
- Market store credit cards and reward programs to customers who seem interested in filling out applications
- Maintain a daily activity log to record returns and customer feedback.
- Assist cashiers by helping them solve issues with cash registers
Sales
Macy's
03.2014 - 06.2014
- Courteously greet customers, and efficiently process transactions within busy, fast-paced retail environments.
- Operate the cash register, scanners, and computers to itemize and total customer purchases; collect payments, and make change for cash transactions; and balance the drawer at the end of each shift.
- Assist with store stocking, floor sets, and opening/closing procedures.
- Balance the cash registers, and calculate the deposit to prepare it for the bank to retrieve.
Sales
New York & Company Outlet
10.2011 - 12.2013
- Collaborated with store management to improve sales strategies and meet sales goals.
- Courteously greet customers, and efficiently process transactions within busy, fast-paced retail environments.
- Operate the cash register, scanners, and computers to itemize and total customer purchases; collect payments, and make change for cash transactions; and balance the drawer at the end of each shift.
- Assist with store stocking, floor sets, and opening/closing procedures.
- Balance the cash registers, and calculate the deposit to prepare it for the bank to retrieve.
- Market store credit cards and reward programs to customers who seem interested in filling out applications
Education
Cosmetology and Barbering License -
Paul Mitchell the School-Houston
Houston, TX08.2024
BS in Health -
Prairie View A&M University
Prairie View, TX01.2013
High school diploma -
Detroit International Academy for Young Women
Detroit, MI06.2008
Skills
- Customer service
- Written and verbal communication
- HIPAA regulations
- Medical terminology understanding
- Data entry
- Medical records management
- Filing systems expertise
- Departmental cross-coverage
- Electronic health record specialist
- Patient health information Access
- Clerical functions
- Attention to detail
Certification
- Texas Barbering & Cosmetology, 08/01/24, 12/01/25 License Number: 1942412
Timeline
Medical Records Clerk/ Technician
Veteran Evaluation Services
08.2016 - Current
Patient Representative II
Sutherland Global Services
08.2015 - 08.2016
Return Agent
Enterprise Holdings ( Hobby Airport)
04.2015 - 08.2015
Film Crew
Amc Theaters
09.2014 - 04.2015
Sales
Macy's
03.2014 - 06.2014
Sales
New York & Company Outlet
10.2011 - 12.2013
BS in Health -
Prairie View A&M University
High school diploma -
Detroit International Academy for Young Women
Cosmetology and Barbering License -
Paul Mitchell the School-Houston
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