Avarie Ruiz
Chehalis,WA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and most hardworking individual focused on continuous operational improvement. Focuses on successful team building, cost-cutting and operational improvements without impacting quality of products and services. Reliable team player with a history of building high-performing teams. Proven ability to multi-task continuously with positive results.
Overview
16
16
years of professional experience
Work History
Business Office Manager
Brookdale Senior Living Facility
10.2023 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Maximized cash flow through optimal billing and collection processes.
- Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
- Utilized company's accounting systems to review reports and prepare assessments.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Operations Manager
7 Point Holding LLC
03.2020 - 08.2023
- Supervised 55+ operations staff and kept employees compliant with company policies and procedures as well as State and safety laws. (OSHA, WSLCB)
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Increased profit by streamlining operations.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Shipping Manager
Superior Gardens
10.2015 - 03.2020
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
- Helped implement entire warehouse workflow as this was an emerging brand new company.
- Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
- Pulled, verified and packaged over 100k items per day for shipment in timely matter.
- Developed and implemented systems, processes, and metrics to build and improve shipping department.
- Prepared shipping documents and invoices, collect payments, delivered orders, and fielded client questions.
- Assessed and troubleshot various machines such as desktops, printers and sorters.
- Over-saw $400k worth of product packaged and delivered to customers each day .
- Oversaw 7+ delivery drivers each day Input data into live Excel sheets.
- Many other daily tasks.
Staffing/Payroll Manager
Mother Joseph Care Center
06.2010 - 07.2015
- Managed applicant tracking by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
- Collaborated with department manager's to determine department's short and long-term hiring needs.
- Interviewed, hired and mentored over 50 new personnel and oversaw all staffing operations.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
- Tracked inventory and ordered office supplies encouraging cost-effective solutions.
Education
Certified Nursing Assistant - Nursing
Centralia College
Centralia, WA02.2008
High School Diploma -
Rochester High School
Rochester, WA06.2005
Skills
- Warehouse operations including staffing, scheduling, workflow and overseeing over 100k Skus minimum Personal order picking and working in all departments with all teams
- Proficient in Excel/Word, Google Sheets and other computer skills
- Staff development and team building
- Honest, clear verbal and written communication
- Team player
- Energetic/ hard working at all times
- Policy/ Procedure Implementation
- Excellent Vendor/Client relations
- Solution Development
- Flexible with scheduling willing to work any day or time
- Instant Critical thinker
- Extensive experience with AP and AR
Accomplishments
Assisted with the development of a new company's shipping department by implementing procedures to reach this goal. We were one of the first legal cannabis companies and had to start everything from ground up. I am very proud of my contribution to the team.
- Promoted to Operations Manager after 5 years with the company.
- Met monthly and yearly goals all 8 years at previous employer
- Increase yields and decreased staffing needs within first year of Operations Manager
Timeline
Business Office Manager
Brookdale Senior Living Facility
10.2023 - Current
Operations Manager
7 Point Holding LLC
03.2020 - 08.2023
Shipping Manager
Superior Gardens
10.2015 - 03.2020
Staffing/Payroll Manager
Mother Joseph Care Center
06.2010 - 07.2015
Certified Nursing Assistant - Nursing
Centralia College
High School Diploma -
Rochester High School