Avary Tripp
Naugatuck,CT
Summary
Accomplished professional with a proven track record in customer service and salesmanship, notably at Stanley Steemer. Excelled in safety and hazard management, enhancing patient experience through effective communication and conflict resolution. Skilled in training and developing teams for optimal performance, achieving significant improvements in customer satisfaction and operational efficiency.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Aspen Dental
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Assisted patients in filling out check-in and payment paperwork.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
Customer Service Representative
J & L Medical
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Field Supervisor
Stanley Steemer International
08.2022 - Current
- Mentored team members in best practices to increase sales performance.
- Monitored employee performance for compliance with regulations and policies.
- Trained workers in proper methods, equipment operation and safety procedures.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Performed specialty treatments on stains.
- Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
Education
High School Diploma -
Naugatuck High School
Naugatuck06.2012
Skills
- Safety and hazard management
- Salesmanship
- Conflict resolution
- Training & Development
- Verbal communication
- Communication
Certification
- IICRC certified Areas
- Carpet cleaning
- Upholstery & Fabric cleaning
- Water Damage Restoration
- Applied Structural Drying
Timeline
Field Supervisor
Stanley Steemer International
08.2022 - Current
- IICRC certified Areas
- Carpet cleaning
- Upholstery & Fabric cleaning
- Water Damage Restoration
- Applied Structural Drying
Patient Service Representative
Aspen Dental
Customer Service Representative
J & L Medical
High School Diploma -
Naugatuck High School
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