AVA THUY DINH
Little Canada,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nail Technician
Koi Nails
01.2019 - Current
- Supported fellow associates and preserved client relations
- Assessed conditional aspects of client's need and advised proper treatment
- Implemented a standard nail protocol contributing to productivity and cohesiveness.
- Maintained master appointment calendar covering all customer visits, employee schedules and special events.
Student Teacher
St John Catholic School
02.2022 - 06.2022
- Select instructional goals that are appropriate to students and develop lesson plans that demonstrate knowledge of content and school curriculum.
- Create and implement differentiated instruction that meet individual needs of diverse learners.
- Apply teacher professional disposition such as professional attitude, values, and commitment everyday into the classroom.
- Create a collaborative and safe classroom environment by implementing behavior guidelines, interactive learning and team teaching.
Substitute Teacher
Teachers On Call
09.2021 - 02.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Effectively manage the classroom by keeping the students on task in the event that their regular teacher is unable to lead the class
- Maintaining a positive learning environment and willingness to be flexible to complete duties unrelated to original assignment.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Sales Associate/Key Holder
Metro PCS
03.2017 - 12.2018
- Operated POS system to total purchases and receive and process cash and credit payments.
- Coordinated store products and conducted inventory counts to maintain merchandise flow.
- Guide customers through their purchasing experience through questions, informative answers and sharing expertise
- Improved customer service by projecting friendly and knowledgeable attitude.
Intern
Deluxe Corporation
09.2015 - 08.2016
- Report revenues by verifying and entering transactions from lock boxes and local deposits.
- Post and revise receivables by totaling unpaid invoices. Manage records by microfilming invoices, debits, and credits.
- Sorted and organized files, spreadsheets, and reports.
Internship Student
Genesys Works
02.2015 - 08.2016
- Summer training program that help develop different skills include business etiquette, conflict resolution, and proper communication skills.
Customer Service Associate
Herbergers
10.2014 - 01.2015
- Solved problems with products and services by providing customers with technical support.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
M.D. - Elementary Education
Grand Canyon University
05.2022
Bachelor of Science - Business and Marketing Education
University of Minnesota
05.2018
Associate of Arts - General Education
Anoka-Ramsey Community College
05.2016
High School Diploma -
Irondale High School
05.2016
Skills
- Detailed Oriented
- Team Collaboration
- Problem - Solving Skills
- Time Management
- Communication
- Collaboration
- Active Listening
- Verbal and Written Communication
- Customer Service
Certification
- K-6 Elementary Education Teacher License
- Short Call Substitute Teacher License
- TEFL/TESOL Diploma
- Certificate in English as a Second Language and Bilingual Education
- Nail Technician Lisense
Languages
Vietnamese
Native or Bilingual
Timeline
Student Teacher
St John Catholic School
02.2022 - 06.2022
Substitute Teacher
Teachers On Call
09.2021 - 02.2022
Nail Technician
Koi Nails
01.2019 - Current
Sales Associate/Key Holder
Metro PCS
03.2017 - 12.2018
Intern
Deluxe Corporation
09.2015 - 08.2016
Internship Student
Genesys Works
02.2015 - 08.2016
Customer Service Associate
Herbergers
10.2014 - 01.2015
M.D. - Elementary Education
Grand Canyon University
Bachelor of Science - Business and Marketing Education
University of Minnesota
Associate of Arts - General Education
Anoka-Ramsey Community College
High School Diploma -
Irondale High School
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