Senior Analyst, Information Security
Altisource Business Solutions Private Limited
12.2014 - 10.2016
- Device Management activities for security solutions viz
- Bluecoat Proxy, HP ArcSight SIEM Tool, SecureAuth (For dual factor Authentication), RSA SecureID (For dual factor Authentication), Symantec DLP, Symantec Antivirus, Managing External DNS
- Monitoring and reporting for HP ArcSight SIEM Tool
- Onboarding of devices on HP ArcSight SIEM Tool
- Resolving queries/issues raised by various teams within organization, handling escalations, troubleshooting issues and providing timely solutions
- Handling Escalated cases of Blue-Coat Proxy
- Coordination with OEM's for timely resolution of the tickets raised
- Preparing and maintaining documentations pertaining to SOP's and Maintenance activities
- Handling change requests and incidents pertaining to the security solutions
- Investigating on the security breaches occurred within organization
- Shunning the IP address of unwanted traffic with the help of IPS logs
- Creating records in DNS as per the requests
- Successfully moved existing VPN users from static password to RSA tokens
- Up-Graded the RSA AM from V7.1 to V8.1
- Bluecoat Proxy up-gradation
- Successful upgradation of SecureAuth Appliance
- New Integration of Citrix Application with SecureAuth Dual Factor Authentication.