Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ave Johnson

Baltimore,MD

Summary

Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities. Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. Enthusiastic Leasing Consultant with [Number] years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents. Passionate individual with [Number] years of experience in Leasing Consultant role. Enthusiastic about taking on new challenges and delivering exemplary customer service. Motivated professional considered talented leader and driven problem solver. Brings [Number] years of experience in [Job Title] role. Offers outstanding attention to detail and [Type] coordination. Dedicated [Job Title] with more than [Number] years overseeing diversified portfolio of commercial properties. Maintained continual oversight of facilities totaling approximately [Number] square feet. Easily takes on large-scale management roles while providing meticulous monitoring of building success and safety.

Overview

3
3
years of professional experience

Work History

Leasing Consultant

humprey managent
Baltimore, MD
01.2024 - Current
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Conducted background checks on applicants.
  • Contacted and followed up with tenants on renewal notices.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.

Receptionist Administrator

AdventHealth
Tampa, FL
02.2022 - 10.2023
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Answered incoming phone calls, routing to appropriate parties throughout office.
  • Welcomed visitors and customers by greeting and answering or directing inquiries.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Maintained reception area cleanliness and tidiness.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Responded promptly to emails from customers and other departments within the organization.
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Assisted with administrative tasks such as data entry into company databases.
  • Displayed professional standards at reception desk to impress visitors.
  • Received parcels, routed mail and opened packages for staff.
  • Maintained office supply inventory and placed orders to meet demand.
  • Screened and responded to emails, messages and other correspondence, freeing up senior management.

Leasing Consultant

micheals communties
Tampa, FL
06.2021 - 06.2022
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Conducted background checks on applicants.
  • Contacted and followed up with tenants on renewal notices.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Marketed property to prospective tenants by giving tours and pointing out key features.
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
  • Checked rental eligibility by following company's verification process.
  • Conducted tours of available apartments, highlighting features and amenities.

Education

High School Diploma -

Randallstown High School
Randallstown, MD
06-2016

Skills

  • Relationship Building
  • Lease Renewals
  • Leasing Terms and Specifications
  • Lease Agreements
  • Creative Problem-Solving
  • Background Checks
  • Competitive Research
  • Background Check Process
  • Sales and Marketing Aptitude
  • Application Management
  • Basic Mathematics
  • Customer Service
  • Organized Mindset
  • Clear Communication
  • Phone and Email Etiquette
  • Leasing and Sales

Timeline

Leasing Consultant

humprey managent
01.2024 - Current

Receptionist Administrator

AdventHealth
02.2022 - 10.2023

Leasing Consultant

micheals communties
06.2021 - 06.2022

High School Diploma -

Randallstown High School
Ave Johnson