Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ave Shirey

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

15
15
years of professional experience

Work History

Human Resources Manager

Everidge Inc
04.2021 - Current
  • Develop training materials and performance management programs to help ensure employees understand their job responsibilities
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Investigate HR related issues for both employee and the company to ensure proper resolution in a timely manner
  • Administers health and welfare plans, including enrollments, changes, and terminations
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.

Accounts Receivable Analyst

Cresco Labs
03.2020 - 03.2021
  • Maintain A/R records; prepare statements, bills, and invoices; process payments; respond to customer inquiries regarding account status; and reconcile expenses to general ledger
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels
  • Oversaw disputes resolution and reconciliation for over 800 client accounts
  • Assisted controller in creating and implementing new financial systems, procedures, and policies to strengthen controls and streamline A/R processes.
  • Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
  • Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
  • Supported internal and external audits by providing necessary documentation and insights related to accounts receivable transactions and processes.

Human Resources Generalist

Pacific Ethanol
07.2015 - 03.2020
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
  • Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
  • Managed complex employee relations issues to promote a healthy workplace culture.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.

Quality Assurance Auditor

Performant Recovery Inc
09.2009 - 07.2015
  • Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
  • Performed root-cause analysis on recurring issues within existing processes, identifying solutions that addressed underlying causes effectively.
  • Managed project timelines and deliverables associated with business process improvements, ensuring successful completion within established timeframes.
  • Designed custom reports and dashboards using data analytics tools, providing valuable insights into the effectiveness of implemented changes.
  • Leveraged technology solutions to drive efficiency gains within processes, embracing innovation and staying current with industry advancements.
  • Actively participated in continuous improvement initiatives, fostering a culture of innovation and growth within the organization.

Education

High School Diploma in General Education -

Clark High School
Las Vegas, NV
06.2001

Skills

  • Spreadsheets and Journal Entries
  • Decision-making
  • Employee Relations
  • Microsoft Office proficiency
  • Project Management
  • Business process improvement
  • Forecasting and planning
  • Data Analysis

Timeline

Human Resources Manager

Everidge Inc
04.2021 - Current

Accounts Receivable Analyst

Cresco Labs
03.2020 - 03.2021

Human Resources Generalist

Pacific Ethanol
07.2015 - 03.2020

Quality Assurance Auditor

Performant Recovery Inc
09.2009 - 07.2015

High School Diploma in General Education -

Clark High School

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Ave Shirey