I am a highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. I am a responsible, professional employee who is willing to go the extra mile to assist others and do my best.
I took on many responsibilities while I was working as a Teacher Assistant at Roosevelt High School's Teen Health Center. It was my job to ensure that students got to their appointments on time. I also often took on the role of sitting at the front desk when we were short staffed. I would answer questions and redirect any student, parent, or staff member that needed the support of the health center.
Modeled accuracy while building capability for rapid learning through time-constrained instructions requiring minimal error.
I would manage member and guest check-in with professional front desk service in fast-paced environment. Handle incoming calls, complete point-of-sale transactions, and maintain accurate records. Resolve customer concerns in a timely manner and turn all complex issues to my supervisor. Coordinate appointments and classes, organize calendars, and provide clear information on amenities, programs, and club policies.
I supported classroom lessons by assisting individual students. Monitored student conduct and maintained orderly classroom during transitions. Adapted quickly to changing classroom needs while following teacher's guidance and school procedures. And I assisted the teacher with grading all assignments.