Proven project manager and educator seeking a service leadership position where the unique combination of business acumen, project management skills, and excellence in education can assist the next generation to receive an exemplary education.
Overview
26
26
years of professional experience
2
2
Certifications
Work History
School Library Assistant
Alvord Unified School District
05.2014 - Current
Trained all Alvord Elementary Library Assistants while serving as Elementary Library Lead from 2019 to present. Served on hiring panels. Planned and lead bi-monthly team meetings, trainings and team building activities
Developed standard operating practices for Alvord Elementary libraries which reduced delay in delivery of instructional materials and reduced manhours for inventory at all sites
Manage McAuliffe Elementary library, creating most robust and relevant elementary collection district wide, reducing average copywrite age by 18 years
Write grants and fundraise netting average 8K per year for books and school programs
Implemented robust maker space program which resulted in 10% decrease in absenteeism on maker space days
Chosen to represent Alvord USD as classified advocate on ballot material for Measure J, which voters passed in August of 2022, funding safety improvements for all Alvord schools
Developed library displays and implemented innovative outreach activities for improved community engagement such as school wide Disability Acceptance Month campaign involving staff, students and parents, interactive learning such as ladybug and butterfly units with live insects, book fairs, and California Young Reader program
Helped children select appropriate reading level library books and created fun and engaging environment, fostering love of reading and school
Kept detailed records of lending transactions and library users, including books, instructional material and technology
Small Business Co-Owner
Trinex Commercial Finance, INC.
01.2006 - 02.2017
As silent co-owner, supported managing partners with bookkeeping and creation of standard operating procedures
Implemented business strategies, increasing revenue by 25%, and effectively targeting new markets which doubled companies customer base
Implemented innovative programs to increase employee loyalty and reduce turnover
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
Trained and guided team members to maintain high productivity and performance metrics
Tracked trends and suggested enhancements to both challenge and refine company's product offerings
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
Sr. Project Manager, Strategic Projects
Infonxx, INC.
03.2000 - 09.2006
Responsible for strategic projects crucial to growth and diversification of companies client base as well as mentoring, managing and developing department's associate project managers
Managed implementation of enhanced directory assistance for carriers such as AT&T, Alltel, US Cellular, Verizon, Sprint and Nextel
Directed company's largest customer implementations which double incoming call volume
Decreased market implementation timeframe by over 30 days per region by creating new sales and account management procedures
Decreased implementation timeframe for multiple regions by 5 months while increasing customer satisfaction scores
Increased call center capacity by managing expansion of California call centers
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs
Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders
Coordinated cross-functional teams to determine timely delivery and compliance of project requirements
Communicated project plans and progress to key stakeholders and project contributors
Market Launch Manager
Infonxx, INC
06.1998 - 03.2000
Directed cross departmental teams in completion of tasks necessary to service new clients or regions
Developed new revenue sources by overseeing launch processes for multiple business ventures, which produced monthly revenue increases of over $1MM
Traveled extensively to customer sites to manage successful product acceptance tests
Directed data purchase, contract negotiation, and vendor relations
Reduced call processing time company wide by leading project team that developed and implemented improvements in primary search system
Leveraged data and analytics to make informed decisions and drive business improvements
Developed detailed plans based on broad guidance and direction
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Education
Bachelor of Science - Business Administration
Pepperdine University
Malibu
05.1998
Skills
Crisis Management
Student Advocacy
Financial Administration
Project Management
Strategic Planning
Accomplishments
2021 State of California Classified Educator of the Year Award under former name, Aven Callahan
2021 Riverside County, Alvord USD and McAuliffe Elementary Classified Educator of the Year Awards
2017 McAuliffe Elementary Classified Educator or the Year Award and Alvord USD Classifed Educator of the Month Award
Sprint Project Zarda Award, 2006
Infonxx High Potential Award, 2003
Sprint Project Navigator Award, 2003
Certification
Project Management Institute Certified PMP, Project Management Professional
IIL Advanced Project Management Certification
Timeline
School Library Assistant
Alvord Unified School District
05.2014 - Current
Small Business Co-Owner
Trinex Commercial Finance, INC.
01.2006 - 02.2017
Sr. Project Manager, Strategic Projects
Infonxx, INC.
03.2000 - 09.2006
Market Launch Manager
Infonxx, INC
06.1998 - 03.2000
Bachelor of Science - Business Administration
Pepperdine University
Project Management Institute Certified PMP, Project Management Professional
IIL Advanced Project Management Certification
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