Aven Sharp
Aubrey
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Kwik Kar Oil And Lube
2022.11 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Lube Technician
Toyota Dealership
2021.06 - 2021.11
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
- Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Closing Manager
Twisted Root Burger Co
2019.09 - 2020.03
- Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.
- Improved employee morale by fostering a positive work atmosphere and providing support and guidance to team members when needed.
- Monitored staff performance during closings, providing constructive feedback to ensure continuous improvement in efficiency and effectiveness.
- Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05.2021
Skills
- Employee Performance Evaluations
- Operations Management
- Product and Service Knowledge
- Money Handling
- Customer Relations
- Sales Strategies
- Creative thinking
- Succession planning
- Critical thinking
- Time management
- Organizational skills
- CompTIA A+ (Pending)
Timeline
Assistant Manager
Kwik Kar Oil And Lube
2022.11 - Current
Lube Technician
Toyota Dealership
2021.06 - 2021.11
Closing Manager
Twisted Root Burger Co
2019.09 - 2020.03
High School Diploma -
Lewisville High School
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