Manage the Instagram, TikTok and Facebook platforms of 5-7 clients in a variety of industries such as, personal brands, politics, law, chiropractics, solar, home repair and insurance, increasing overall engagement by an average of 20% and driving an average of 15% increase in leads per client within 6 months
Create, film, direct, edit and manage posting of 3-4 video and graphic design content pieces and copy per week on all client requested platforms using tools such as: Capcut, Canva and Later
Develop custom client social media marketing strategy to drive engagement and brand awareness resulting in an average of a 35% follower increase per month
Research and stay up to date on social media and industry trends to drive content strategy using TikTok Creative Center, Creator Insights and Instagram Insights
Lead cross-functional weekly client meetings to discuss content strategy, review key metrics, and align on business objectives
Manage community engagement on all social media platforms by responding to comments on client's posts and actively engaging with other accounts
Director of Marketing
Jomby
06.2020 - 10.2021
Developed and executed comprehensive social media marketing plans, resulting in the growth of 2 separate Instagram accounts gaining over 120K followers in a 8 month period, significantly expanding brand visibility and reach within the target market
Created and managed content for various marketing channels, including social media, email, and website using tools such as: Canva, Capcut and Mailchimp
Lead weekly cross-functional meetings with key stakeholders to discuss branding, assets, and web elements
Conducted market research to identify new opportunities and trends by analyzing competitor data, A-B testing videos and industry influencer tracking
Measured and analyzed campaign performance based on views, follows and engagement to inform future marketing decisions
Directed, filmed, edited and managed all video content using Capcut and Hootsuite and created all copy across Facebook and Instagram
Social Media Marketing Manager
8Hospitality
10.2019 - 04.2020
Managed Instagram and Facebook accounts for all 8 company venue spaces using Later
Worked closely with VP of Marketing to create strategic marketing campaigns to drive venue attendance, resulting in the successful launch of at least 4 new events and an average of a 30-60% increase in already existing events
Coordinated various marketing tactics including direct mail, email, and social media to drive event attendance
Created high quality, engagement driven content and copy across social media platforms for all venue spaces
Created and managed both organic and paid advertisements using Facebook ads manager
Tracked, analyzed and reported on KPIs to drive successful and strategic social media marketing efforts to promote in-person events using Sprout Social and Facebook ads manager
Created and directed marketing content in the form of photo, short-form video and Canva marketing materials to promote events and spread brand awareness
Managed community engagement to nurture and build online presence
Account Manager
Social Movement Media
East Lansing, MI
09.2017 - 09.2019
Prospected for potential clients using calls, email and social media and tracked the process using Salesforce
Created strategic and creative content and copy for social media campaigns using Canva
Managed customer disputes for critical accounts and negotiated improved contract scenarios
Managed a portfolio of 5 client social media pages and audience engagement on Instagram and Facebook
Tracked and analyzed key metrics to increase performance and ensure overall success
Lead weekly meetings with clients to ensure full customer satisfaction
Scheduled and directed photo and video shoots to ensure quality content for all campaigns