Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Averi Wilson

Detroit

Summary

Dynamic and dedicated professional with experience as an Assistant Teacher, skilled in behavior management and building rapport. Proven ability to enhance academic performance through individualized support and effective lesson planning. Bilingual in Spanish, adept at building relationships and ensuring a safe, inclusive learning environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Ascension of Christ Lutheran Church
11.2022 - Current
  • Supported children's physical, mental, and social development using classroom games and activities.
  • Supervised playtime, meals and daily activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports and attendance logs.

Assistant Teacher

Ascension of Christ Lutheran Church
07.2019 - 02.2022
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Completed daily reports and attendance logs.

Bilingual Customer Service Representative

Concentrix
06.2018 - 06.2019
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-volume inbound and outbound calls to ensure swift resolution and minimize hold times for customers.
  • Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
  • Provided language translation services for customer service inquiries.
  • Utilized Spanish proficiency to build relationships with Spanish-speaking customers.

Education

Associate of Arts - General Studies

Wayne County Community College
Detroit, MI
12-2017

Skills

  • CPR/First Aid Certified
  • Parent-teacher communication
  • Behavior management
  • Oral communication
  • Lesson planning
  • Skills development
  • Lesson plan implementation
  • Professional development
  • School policies and procedures
  • Literacy development
  • Physical education support
  • Academic development
  • Classroom restocking
  • Student rapport building
  • Parent and caregiver relations
  • Multitasking
  • Problem-solving
  • Team collaboration
  • Organizational skills
  • Child development
  • Classroom safety practices
  • Conflict resolution
  • Active listening
  • Interpersonal and social skills
  • Excellent communication
  • Documentation and reporting
  • Critical thinking
  • Diversity and inclusion
  • Analytical thinking
  • Spanish fluency

Certification

  • First Aid/CPR/AED, Gadioli CPR & More - Expires May 2027

Languages

Spanish
Professional Working

Timeline

Assistant Teacher

Ascension of Christ Lutheran Church
11.2022 - Current

Assistant Teacher

Ascension of Christ Lutheran Church
07.2019 - 02.2022

Bilingual Customer Service Representative

Concentrix
06.2018 - 06.2019

Associate of Arts - General Studies

Wayne County Community College