Dynamic and dedicated professional with experience as an Assistant Teacher, skilled in behavior management and building rapport. Proven ability to enhance academic performance through individualized support and effective lesson planning. Bilingual in Spanish, adept at building relationships and ensuring a safe, inclusive learning environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Ascension of Christ Lutheran Church
11.2022 - Current
Supported children's physical, mental, and social development using classroom games and activities.
Supervised playtime, meals and daily activities.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Completed daily reports and attendance logs.
Assistant Teacher
Ascension of Christ Lutheran Church
07.2019 - 02.2022
Supported student physical, mental, and social development using classroom games and activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Worked with teachers to design lesson plans and coordinate activities for classes.
Completed daily reports and attendance logs.
Bilingual Customer Service Representative
Concentrix
06.2018 - 06.2019
Assisted customers with Spanish-language inquiries in a timely and professional manner.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Managed high-volume inbound and outbound calls to ensure swift resolution and minimize hold times for customers.
Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
Provided language translation services for customer service inquiries.
Utilized Spanish proficiency to build relationships with Spanish-speaking customers.
Education
Associate of Arts - General Studies
Wayne County Community College
Detroit, MI
12-2017
Skills
CPR/First Aid Certified
Parent-teacher communication
Behavior management
Oral communication
Lesson planning
Skills development
Lesson plan implementation
Professional development
School policies and procedures
Literacy development
Physical education support
Academic development
Classroom restocking
Student rapport building
Parent and caregiver relations
Multitasking
Problem-solving
Team collaboration
Organizational skills
Child development
Classroom safety practices
Conflict resolution
Active listening
Interpersonal and social skills
Excellent communication
Documentation and reporting
Critical thinking
Diversity and inclusion
Analytical thinking
Spanish fluency
Certification
First Aid/CPR/AED, Gadioli CPR & More - Expires May 2027