Averie Hutchings
Waco,TX
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Results-driven student with excellent organizational and communication skills. Successful at accomplishing student projects. Strong analytical thinker and problem solver quick to learn new processes.
Overview
3
3
years of professional experience
Work History
Seasonal Worker
Walmart
Waco, TX
11.2023 - 02.2024
- Assisted customers with product selection and purchase decisions.
- Organized merchandise displays on the sales floor.
- Operated a cash register to process customer payments.
- Stocked shelves with incoming inventory items.
- Provided excellent customer service at all times.
- Restocked supplies for checkout area as needed.
- Cleaned, organized, and maintained backroom storage areas.
- Sorted merchandise into appropriate departments for display or sale.
- Assisted shoppers in locating desired items within the store.
- Reconciled discrepancies between physical count of inventory and computer records.
- Performed price changes as directed by supervisor.
- Ensured compliance with safety regulations while handling merchandise.
Sales Associate
Rue 21 Store
Waco, TX
12.2022 - 02.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Tracked sales performance metrics to identify trends in the market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Team Member, Drive Thru, Car-Hop
Sonic Drive-in
Robinson, TX
01.2021 - 10.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Monitored expiration dates on food items for freshness assurance.
- Participated in training sessions for new employees when needed.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Trained new team members using approved training materials and information.
Student Volunteer
South Waco Elementary School
Waco, TX
10.2021 - 02.2022
- Organized student activities and events to promote campus life.
- Assisted in the preparation of presentations, reports, and other materials.
- Helped students with assignments.
- Coordinated successful student organization events and activities.
- Followed school schedules and policies to promote safety and learning.
- Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
Student Volunteer
Kendrick Elementary School
Waco, TX
10.2021 - 02.2022
- Organized student activities and events to promote campus life.
- Assisted in the preparation of presentations, reports, and other materials.
- Helped students with assignments.
- Coordinated successful student organization events and activities.
- Followed school schedules and policies to promote safety and learning.
- Straightened chairs, swept debris and cleaned tables to maintain clean and organized work area.
Education
High School Diploma -
University High School
Waco, TX05-2022
Skills
- Workplace Safety
- Customer Service
- Complaint resolution
- Cleaning
- Cash Handling
- Sales expertise
- Flexible Schedule
- Following Instructions
- Area and Facility Cleaning
- Organizing Work Stations
- Equipment Maintenance
- Order Preparation
- Parts Labeling
- Positive Attitude
- Clear Communication
- Safety understanding
- Creativity and Innovation
- Teamwork and Collaboration
- Money Handling
- Goal Setting and Achievement
- Training and mentoring
- Decision-making capabilities
- Product Knowledge
- Sales and Marketing
Timeline
Seasonal Worker
Walmart
11.2023 - 02.2024
Sales Associate
Rue 21 Store
12.2022 - 02.2023
Student Volunteer
South Waco Elementary School
10.2021 - 02.2022
Student Volunteer
Kendrick Elementary School
10.2021 - 02.2022
Team Member, Drive Thru, Car-Hop
Sonic Drive-in
01.2021 - 10.2022
High School Diploma -
University High School