Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avery Adams

Hilliard,OH

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Hot Topic
03.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

Ohio Digital Learning School
Maumee, OH
03-2023

Skills

  • Customer service
  • Money handling
  • Decision-making
  • Retail operations
  • Operations management
  • Sales growth
  • Sales reporting
  • Adaptability and flexibility
  • Scheduling and planning
  • Marketing
  • Sales forecasting
  • Microsoft office expertise (Word, Excel, and Outlook)
  • Rewards program oversight
  • Teamwork and collaboration

Timeline

Assistant Manager

Hot Topic
03.2021 - Current

Ohio Digital Learning School

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