Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
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Avery Alexander

Summary

I offer many different skills which gives me knowledge for a variety of professionals positions. Which includes: Professional driver skilled in over-the-road transportation, ensuring timely and secure deliveries. Known for strong safety adherence and proactive vehicle maintenance. Driven by results, fostering team collaboration and flexibility to meet changing logistical demands. Mental health professional with strong track record in providing therapeutic support and interventions. Successfully facilitated individual and group therapy sessions, focusing on holistic client care. Known for collaborative teamwork and adaptability in dynamic environments, leveraging skills in crisis management and patient assessment. Lastly, professional office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

12
12
years of professional experience

Work History

Class A Truck Driver, OTR

Prime Inc
10.2023 - 10.2024
  • Maximized productivity during each trip while adhering to mandatory rest periods for compliance purposes.
  • Ensured timely deliveries by coordinating closely with dispatchers and adjusting routes as needed.
  • Provided outstanding customer service with prompt communication, professionalism, and issue resolution when necessary.
  • Updated dispatchers regularly on progress toward destination using GPS tracking technology for accurate real-time information sharing.
  • Performed thorough pre-trip and post-trip inspections, identifying potential issues before they became problems.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Mental Health Specialist/Office Assistant

Holistic Behavioral Health Services
10.2020 - 05.2022
  • Prepared reports to summarize clients' mental health status and treatment progress.
  • Documented client progress in confidential files.
  • Developed rapport with diverse patient populations, fostering trust and open communication during therapy sessions.
  • Maintained detailed records of clinical interventions, progress notes, treatment plans, and other documentation required for regulatory compliance.
  • Served as a liaison between patients, caregivers, and other healthcare providers to promote effective communication and coordinated care.
  • Provided psychoeducational for patients and families, increasing understanding of mental health conditions and treatment options.
  • Reduced patient readmission rates by providing effective crisis intervention and stabilization strategies.
  • Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.

Barista

Starbucks
10.2015 - 08.2021
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Used POS system to accurately enter orders and process payments.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Cleaned counters, machines, utensils, and seating areas daily.

Office Assistant

Gonzales Middle School
08.2012 - 05.2013
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Edited and proofread documents for accuracy and completeness.

Education

Southeastern Louisiana University - Sociology

Southeastern Louisiana University
Hammond, Louisiana
12.2019

Skills

  • Attention to detail
  • Time management
  • Active listening
  • Teaching
  • Mentoring
  • Proficiency in Google applications
  • Proficiency in Microsoft applications
  • Adaptability
  • Objectivity
  • Problem-solving
  • Health and safety awareness
  • Safe Driving Practices
  • Adaptability to weather conditions

Interests

  • Food Tourism
  • Gym Workouts
  • Music
  • Fashion and Style
  • Astrology
  • Video Gaming
  • Mindfulness Practices
  • Personal Development and Self-Improvement

References

Darrell Jones

  • Career Programs Manager
  • BLU Educational Foundation
  • djones@bluedfoundation.org

Jeronn Danso

  • Patient Care Partner
  • Leigh Valley Health Network
  • Jeronnddanso@gmail.com

Mark Thomas

  • Health Specialist
  • AR Health Department
  • mark.989.thomas@gmail.com

Kanick Kyrin Lewis lll

  • Student Engagement Coordinator
  • Manship School of Mass Communication @ LSU
  • klewi96lsu.edu

Timeline

Class A Truck Driver, OTR

Prime Inc
10.2023 - 10.2024

Mental Health Specialist/Office Assistant

Holistic Behavioral Health Services
10.2020 - 05.2022

Barista

Starbucks
10.2015 - 08.2021

Office Assistant

Gonzales Middle School
08.2012 - 05.2013

Southeastern Louisiana University - Sociology

Southeastern Louisiana University
Avery Alexander