Summary
Overview
Work History
Education
Skills
Timeline
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Avery Alfano

Commerce,MI

Summary

A reliable and efficient employee, with a love for working with others, and creating an enjoyable customer experience.

Overview

4
4
years of professional experience

Work History

Carry-Out/Front of House Employee

Buffalo Wild Wings
Novi, MI
02.2025 - 05.2025
  • I worked in the front-of-house part of the kitchen at Buffalo Wild Wings.
  • This job increased my ability to work under pressure, due to the large number of orders over short periods.
  • It helped my communication skills with my coworkers because of the constant order changes, and the fast-moving environment.
  • I also ensured that customers experienced polite service and received their exact orders on time.
  • This job required me to multitask and constantly be on my feet, so I have experience with long shifts.

Server

Jennifer's Cafe
Commerce, MI
05.2024 - 08.2024
  • I served at Jennifer's Café for both lunch and dinner shifts.
  • My responsibilities included seating and taking customers' orders, running food, pre-bussing, and bussing my tables, cashing out checks, and preparing the front-of-house area for service.
  • I used my friendly communication skills and experience from other fast-paced work environments to ensure that the service was efficient and accurate.
  • Performed opening and closing duties such as setting up the dining area, and restocking supplies.

Customer Service Cashier

Long Family Orchard and Farm
Commerce, MI
09.2021 - 06.2024
  • Throughout my high school years, I worked at this local orchard during its active seasons. Therefore, my position changed to where I was needed in the moment.
  • I worked as a cashier or behind the drink station, making refreshments for customers. This job required me to stand on concrete for many hours, while maintaining exceptional customer service.
  • Kept check-out areas clean, organized, and well-stocked to maintain an attractive store.
  • I learned how to process orders, and I believe that the best way to make a customer's experience memorable is through personal conversation and friendliness.

Server

Erickson Retirement Community
Novi, MI
02.2022 - 08.2023
  • In this position, I served in the restaurant of Fox Run Retirement Home.
  • This experience required me to take orders, run meals to tables, keep the restaurant clean, and set up the tables for future services.
  • I was also responsible for ensuring that the residents were enjoying their experience and that everything they needed was accounted for.
  • My communication skills also improved in this position because I learned how to deal with difficult people respectfully and understand that the customer is always right.

Education

High School Diploma -

Walled Lake Northern High School
Commerce, MI
06-2024

Skills

  • Effective communication
  • Customer service
  • Problem solving
  • Multitasking and organization
  • Payment processing
  • Strong work ethic

Timeline

Carry-Out/Front of House Employee

Buffalo Wild Wings
02.2025 - 05.2025

Server

Jennifer's Cafe
05.2024 - 08.2024

Server

Erickson Retirement Community
02.2022 - 08.2023

Customer Service Cashier

Long Family Orchard and Farm
09.2021 - 06.2024

High School Diploma -

Walled Lake Northern High School

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Avery Alfano