Adept at coordinating supplies, organizing work areas and handling safety requirements to support the needs of every team member. Competent in handling all store keeping, recordkeeping and work planning to ensure efficient and smooth completion of tasks. Motivated warehouse member with demonstrated success coordinating operations of several personnel. Delivers creative solutions on complex operational issues and successful strategies to drive productivity. Coordinates with production and finishing on incoming materials and outgoing orders.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Floater 2
Alaska Mill Feed and Garden Center
Anchorage, AK
06.2021 - Current
Maintained stock levels in accordance with company policies.
Organized warehouse space for efficient storage of products.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Assembled orders according to customer requests.
Operated scanners, computers, and other equipment to track orders.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Performed cycle counts to maintain accurate inventory records.
Inspected damaged goods prior to disposal or return to vendor.
Ensured safety protocols were followed at all times while operating machinery.
Provided assistance in loading and unloading containers from ships and trains.
Managed hazardous waste removal operations per government regulations.
Identified discrepancies between physical count and computer data.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Followed established guidelines for picking orders accurately.
Transported goods to designated areas within the warehouse facility.
Investigated any reported problems regarding shipping errors or damages.
Coordinated effectively with various departments for special projects
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Staged and sorted multiple types of products for loading.
Maintained organized shelves, workstations, and pallet areas.
Preserved safe work environment by maintaining clean workstations and pallet area.
Assisted in packaging and labeling of products for shipment.
Packed boxes and stock using organizational guidelines.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Tagged and wrote identifying information on containers, boxes and cargo.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Protected items by wrapping in cling film, padded moving blankets and tape.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Verified cargo compliance with regulations before transit
Collaborated with other movers when loading large equipment to prevent potential accidents.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Used pallet jacks to move items to and from warehouse locations.
Donation Attendant
Goodwill Inc
Anchorage, AK
07.2020 - 12.2021
Greeted and welcomed donors at the donation center.
Processed donor donations in a timely manner.
Organized and filed paperwork related to donations received.
Collaborated with other staff members to ensure that all donations were processed efficiently and accurately.
Coordinated logistics related to pickup and delivery of donated items.
Ensured proper handling of all donated items.
Maintained cleanliness and orderliness of donation areas.
Greeted and engaged in friendly conversation with every donor to create positive donor experiences.
Offered donors assistance in unloading and carrying donations from vehicles.
Separated, sorted and stacked items in donation trailer for efficient flow of goods into stores.
Explained donation policy politely when rejecting donations and recommended other options for disposal of items.
Presorted and labeled donations to prevent delays in stocking merchandise in stores.
Prioritized safety for staff and donors by keeping walkways clear and using proper stacking techniques.
Locked doors, shut lights and turned on alarm system, adhering to store closing procedures.
Sales Associate
InMotion Enterntainment
Anchorage, AK
02.2019 - 04.2020
Greeted customers and provided exceptional customer service.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Upsold additional items based on customer interests and needs.
Developed promotional strategies to increase sales volume.
Suggested ideas for improving store operations and increasing profits.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained cleanliness of store environment including floors, windows, displays.
Collaborated with management teams to develop innovative marketing strategies.
Analyzed customer feedback data to recommend improvements in service quality.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Sold various products by explaining unique features and educating customers on proper application or usage.
Assisted customers with product selection, sizing and styling.
Trained new team members in cash register operation, stock procedures, and customer services.
Adapted sales strategies based on customer interactions and feedback to improve results.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Sandwich Artist
Pita Pit
Anchorage, AK
06.2015 - 12.2019
Greeted customers and provided product knowledge.
Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
Operated cash registers to process payments from customers.
Maintained cleanliness of work area throughout shift.
Stocked shelves with products and supplies.
Ensured all menu items were prepared in accordance with health and safety standards.
Organized inventory for efficient restocking of products.
Provided excellent customer service by addressing inquiries promptly and professionally.
Checked expiration dates on products to ensure freshness of items served to customers.
Assisted in the training of new staff members on proper sandwich-making techniques.
Inspected equipment regularly for proper functioning and sanitation standards.
Trimmed meats and cheeses for sandwiches as needed.
Followed established procedures for handling money transactions accurately.
Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
Replenished condiments and other supplies at front counter areas.
Verified that prepared food met quality standards prior to serving it to customers.
Monitored temperature of freezers and coolers throughout shift.
Communicated effectively with co-workers regarding customer needs and concerns.
Assisted team members during peak hours when necessary.
Completed opening, closing and shift change tasks by following company guidelines.
Kept customer and food preparation areas clean and well-organized.
Delivered superior customer service focused on quality and meeting customer needs.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Stored food properly to prevent spoilage, cross-contamination and illnesses.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Service High School
5577 Abbott Rd, Anchorage, AK 99507
06-2016
Skills
Warehouse Organization
Material Handling
Loading and unloading
Inventory Tracking
Heavy Equipment Operation
Stock control
Order Picking
Cleaning and Organizing
Stacking and Staging
Forklift Operation
Punctual and Dependable
Pick-list processing
Heavy Lifting
Customer Needs Assessment
Team training and development
Team Collaboration
Certification
Forklift Certified Class 1-7
Affiliations
Jewelry Maker
Artist
Timeline
Floater 2
Alaska Mill Feed and Garden Center
06.2021 - Current
Donation Attendant
Goodwill Inc
07.2020 - 12.2021
Sales Associate
InMotion Enterntainment
02.2019 - 04.2020
Sandwich Artist
Pita Pit
06.2015 - 12.2019
Forklift Certified Class 1-7
High School Diploma -
Service High School
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