Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avery Barclay

Middleburg

Summary

Offering strong leadership capabilities and commitment to continuous learning in a team-oriented setting. Brings the ability to grasp complex operations quickly, paired with skills in time management and problem-solving. Ready to use and develop leadership and organizational skills in any leadership role.

Overview

3
3
years of professional experience

Work History

Sales Associate

Lane Southern Orchards
05.2025 - Current
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about product care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Shift Manager

Splitz Bowling
10.2024 - 06.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Collaborated with other Shift Managers to maintain consistency in policy enforcement across all shifts, fostering a cohesive workplace culture.
  • Handled emergencies with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

Shift Manager

Skate Station Funworks
08.2024 - 05.2025
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate them toward more efficient work.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Excelled in every store position and regularly backed up front-line staff.
  • Cooperated with coworkers to improve customer experience.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.

Staff Member

Skate Station Funworks
03.2022 - 11.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Assisted with onboarding new staff members, providing orientation and support.
  • Established and maintained strong relationships with colleagues through regular meetings and communication.
  • Developed and improved time management and organizational skills to maximise personal productivity.
  • Provided guidance and support to junior staff members in achieving performance goals.
  • Boosted staff morale and engagement through organization of team-building activities.

Education

Associate of Arts -

Polk State College
Winter Haven, FL

High School Diploma -

Ridgeview High School
Orange Park, FL
05-2024

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Exceptional customer service
  • Goal oriented
  • Relationship building
  • Cash handling
  • Money handling
  • Cash register operation
  • Verbal/written communication
  • Conflict resolution
  • Store opening and closing

Timeline

Sales Associate

Lane Southern Orchards
05.2025 - Current

Shift Manager

Splitz Bowling
10.2024 - 06.2025

Shift Manager

Skate Station Funworks
08.2024 - 05.2025

Staff Member

Skate Station Funworks
03.2022 - 11.2022

Associate of Arts -

Polk State College

High School Diploma -

Ridgeview High School