Avery Bishop
Midland,GA
Summary
Dynamic server and bartender with proven ability to deliver exceptional customer service in fast-paced environments. Skilled in event coordination, multitasking, and effective communication.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Maple Ridge Golf Club
Columbus , GA
05.2016 - Current
- Managed food and beverage orders for multiple tables simultaneously.
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Work closely with senior management to plan and
implement special events to boost customer
numbers and profit. - Kept register accurate through correct billing,
payment processing and cash management
practices. - Train new team members on cash register operation,
stock procedures, and customer service. - Multi-task to meet customer, business operations,
and service needs with minimal errors or delays. - Processed payments accurately using point-of-sale systems.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Set up and broke down dining areas for special events and banquets.
- Provided excellent customer service to enhance guest dining experiences.
Customer Service Representative/ Receptionist
West Georgia Eye Care Center
Columbus , GA
05.2021 - 04.2023
- Greet incoming visitors and customers professionally
and provide friendly, knowledgeable assistance. - Coordinate patient scheduling, check-in, check-out
and payments for billing. - Confirm appointments, communicate with patients
and update patient records. - Correspond with patients through email, telephone
or postal mail. - Coordinate catering and set up conference rooms
for corporate and client meetings. - Manage master calendar and schedule
appointments for providers based on optimal
patient loads and clinician availability. - Correspond with patients through email, telephone
or postal mail. - Maintained detailed records of customer interactions and transactions for future reference.
- Collaborated with team members to enhance service delivery and customer satisfaction.
Education
Bachelor of Science - Health Sciences
Columbus State University
Columbus, Georgia, GA12-2019
Associate of Applied Science - Radiology Tech
Southern Union Community College
Opelika, ALSkills
- Food and beverage service
- Event coordination
- Time management
- Effective communication
- POS operation
- Food safety oversight
- Cleanliness standards
- Multitasking and organization
- Adaptability and flexibility
- Positive demeanor/ friendly
- Team player
Custom Section 1
References
- Susan McCollum 706-566-1114
- Claire Keen 706-575-3186
- Gene Matthews 706-681-3631
Timeline
Customer Service Representative/ Receptionist
West Georgia Eye Care Center
05.2021 - 04.2023
Server/Bartender
Maple Ridge Golf Club
05.2016 - Current
Bachelor of Science - Health Sciences
Columbus State University
Associate of Applied Science - Radiology Tech
Southern Union Community College