Avery Cusack
Fultonville,NY
Summary
Proven leader with a track record of enhancing team efficiency and productivity. Excels in multitasking and time management, alongside mentoring staff to exceed service standards. Demonstrates adaptability and problem-solving skills, ensuring operational excellence.
Overview
6
6
years of professional experience
Work History
Partner
Stewart's Shops
Fonda, NY
07.2022 - Current
- Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
- Prepared sundaes, milkshakes, and other frozen treats according to customer specifications.
- Maintained a clean work area and complied with health codes.
- Greeted customers in a friendly manner and provided excellent customer service.
- Adhered to all food safety regulations and monitored product temperatures throughout the shift.
- Operated cash registers and processed payments accurately.
- Stocked shelves with ice cream products and toppings.
- Received and processed incoming shipments of merchandise.
Sandwich Artist
SUBWAY®Restaurants
Hamburg, NY
10.2021 - Current
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained the cleanliness of the work area throughout the shift.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Checked expiration dates on products to ensure the freshness of items served to customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Trimmed meats and cheeses for sandwiches, as needed.
- Verified that prepared food met quality standards prior to serving it to customers.
- Cleaned tables, chairs, counters, floors, trays, dishes, and silverware after each shift.
- Replenished condiments and other supplies at the front counter areas.
- Monitored the temperature of freezers and coolers throughout the shift.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Conducted weekly inventory checks of concession items.
- Created a weekly employee work schedule.
- Organized inventory for efficient restocking of products.
- Completed the store food order weekly.
- Used the POS system and cash register to receive payments by cash and credit card.
Summer Staff Member
Hilbert College
Hamburg , NY
05.2023 - 08.2024
- Assisted in setting up and breaking down of the event space.
- Greeted guests upon arrival and provided them with event information.
- Ensured that all necessary equipment was available for the duration of the event.
- Assisted with check-in and move-out processes for incoming and departing students.
- Deep-cleaned residence buildings for the incoming semester.
- Assisted with the summer painting of the residence halls.
Front End Associate
Price Chopper
Johnstown, NY
05.2019 - 01.2023
- Greeted customers warmly upon arrival and identified their needs.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped customers find specific products, answered questions, and offered product advice.
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Loaded groceries into customers' vehicles in a safe manner.
- Maintained cleanliness of the store by sweeping, mopping, dusting shelves.
- Verified that products chosen by customers were in stock and available for pick up.
- Worked quickly to locate products on store shelves and meet order deadlines.
Sandwich Artist
SUBWAY®Restaurants
Amsterdam, NY
07.2020 - 06.2021
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained the cleanliness of the work area throughout the shift.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Checked expiration dates on products to ensure the freshness of items served to customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Trimmed meats and cheeses for sandwiches, as needed.
- Verified that prepared food met quality standards prior to serving it to customers.
- Cleaned tables, chairs, counters, floors, trays, dishes, and silverware after each shift.
- Replenished condiments and other supplies at the front counter areas.
- Monitored the temperature of freezers and coolers throughout the shift.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Used the POS system and cash register to receive payments by cash and credit card.
Education
Bachelor of Science - Forensic Science-Crime Scene Investigations
Hilbert College
Hamburg05-2024
High School Diploma -
Fonda-Fultonville Central School
Fonda, NY06-2021
High School Diploma -
Hamilton Fulton Montgomery BOCES
Johnstown, NY06-2021
Skills
- Recruitment and hiring
- Multitasking skills
- Time management abilities
- Food assembly
- Training and mentoring
- Ordering and stocking
- Interpersonal skills
- Problem-solving skills
- Adaptability and dependability
- Effective communication skills
Timeline
Summer Staff Member
Hilbert College
05.2023 - 08.2024
Partner
Stewart's Shops
07.2022 - Current
Sandwich Artist
SUBWAY®Restaurants
10.2021 - Current
Sandwich Artist
SUBWAY®Restaurants
07.2020 - 06.2021
Front End Associate
Price Chopper
05.2019 - 01.2023
Bachelor of Science - Forensic Science-Crime Scene Investigations
Hilbert College
High School Diploma -
Fonda-Fultonville Central School
High School Diploma -
Hamilton Fulton Montgomery BOCES
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