Operated and maintained large-scale industrial washers and dryers, ensuring efficient loading and unloading processes with meticulous attention to detail.
Strategically organized incoming laundry from clients, prioritizing tasks based on quantity, cleaning time, and urgency to optimize workflow and meet deadlines effectively.
Collaborated closely with team members, effectively communicating task requirements and coordinating seamless operations to maximize productivity and achieve collective goals.
Facilitated the seamless transfer of laundered items to designated departments for additional processing, including steaming, folding, and mending as per specific requirements.
Warehouse Picker
Champion Teamwear
04.2022 - 08.2023
Make sure orders are filled correctly and in a timely manner, and if needed, sent to the right department for design work
Keep warehouse shelves organized and stocked to make sure we can pick as efficiently as possible
Do quarterly audits to ensure our computer system is still accurately showing the amount of product in the physical location
When slow in the warehouse, go help in departments in charge of design work, cleaning up stitching or working the heat presses
Trained and experienced on driving a WAV machine.
Tech Associate/Inventory Specialist
Staples
06.2021 - 04.2022
Worked at registers, helping customers check out, with refunds, or any questions they had about the store
Worked the sales floor guiding people to merchandise and going over which products are best for their situation and funds
Worked at the tech desk helping sell computers, answering questions related to multiple different kinds of technology, and repairing computers, both hardware and software
Cleaned the store and helped run product from truck to the floor, keeping things stocked
Reset isles as their layouts were updated to us
Set signed and helped make displays for sales
Tracking inventory by doing small daily scans every day, and large store scans each week
This helps with making sure our inventory numbers are correct, and knowing what needs filled on the floor, or what we need sent by the warehouse
I also took on supervisor responsibilities, such as tasking employees with jobs for the day, doing safe counts, helping with escalated customers, and closing the store.
Customer Service Rep.
Covetrus
12.2019 - 06.2021
Answering calls, emails, and chats from customers
Help customers place orders, manage their accounts, and resolve issues
Inform customers of any issues with orders or products.
Deli Assistant Manager
Dillons
01.2019 - 12.2019
Give fantastic customer service to all guests in the store
Ensure correct product is ordered weekly
Confirm all areas that hold the product is properly stocked for customer satisfaction
Solve customer complaints and issues
Assisted in maintaining a clean and organized workspace, ensuring compliance with health regulations.
Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Deli Associate
Dillons
08.2016 - 01.2019
Cooking food for customer orders
Process transactions in-person
Take orders in-store and on phone
Fulfill online and call-in orders.
Increased deli sales through the effective promotion of featured items and specials.
Cashier and Cook
Freddy's Frozen Custard
02.2014 - 08.2016
Process transactions with customers
Cook orders to customer satisfaction, and make any necessary corrections
Trained new employees.
Education
Currently Attending -
Southern New Hampshire University
12.2023
Not Completed -
Hutchinson Community College
Hutchinson, KS
10.2016
GED -
Nickerson High
Nickerson, KS
05.2015
Skills
Extensive experience in customer service, problem-solving, time management, and computer software/hardware
Experience in inventory management or stock control
Capable of working independently and collaboratively with a positive attitude
Ability to prioritize and multitask effectively in fast-paced environments