Dynamic professional with a proven track record at Parker Residential & Care Services LLC, excelling in nutritional planning and patient communication. Recognized for exceptional customer service and building strong relationships, I effectively coordinated care and managed medication, ensuring clients received the highest quality support in a compassionate environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
DSP
Parker Residential & Care Services LLC
Toledo
08.2024 - Current
Recorded client status progress and challenges in logbooks and reports.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Partnered with registered nurses and physiotherapists to provide care to patients.
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Organized oral medications for clients following dosage and schedule requirements.
Assisted clients with maintaining good personal hygiene.
Built strong and trusting rapport with clients and loved ones.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Recognized by management for providing exceptional customer service.
Service Champion
Charter Foods
Toledo
05.2023 - 05.2024
Prepared and served food and beverages according to company standards.
Ensured timely delivery of orders by managing order queue effectively.
Reconciled discrepancies between physical count of stock on hand versus computer records.
Utilized POS systems for order taking and processing payments.
Brewed and served coffee and tea with preferred add-ins.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.