AVERY DOWNEY
Cincinnati,OH
Summary
Dynamic logistics professional with a proven track record at Hafer Drayage, excelling in transportation logistics and relationship management. Adept at ensuring on-time deliveries and maintaining accurate records, I thrive in fast-paced environments, leveraging strong communication skills to enhance customer satisfaction and streamline operations. Committed to achieving excellence in every task.
Overview
3
3
years of professional experience
Work History
Dispatcher
Hafer Dryage
08.2024 - 07.2025
- Efficiently scheduled and dispatched drivers, achieving on-time container deliveries in tri-state region.
- Maintained accurate delivery logs and managed weekly payroll processes for drivers.
- Delivered real-time updates regarding shipment progress to customers and teams.
- Responded to urgent emails and calls with precision in a high-pressure setting.
- Coordinated compliance with transportation regulations alongside client specifications.
Logistics Account Executive
Total Quality Logistics Inc.
02.2024 - 06.2024
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Updated records of driver locations, delays, and cancellations.
- Developed and maintained relationships with carriers and customers to ensure efficient shipping of goods.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
Customer Service
Jimmy Johns (Blue Ash)
03.2023 - 02.2024
- Took and prepared customer orders based on their individual specifications.
- Maintain cleanliness of the store.
- Track active stock and maintain in-store inventory.
- Delegate responsibilities to employees.
- Provide exceptional customer service.
Customer Service
United Dairy Farmers
03.2022 - 03.2023
- Managed cash transactions, operated a point-of-sale system, and provided exceptional customer service.
- Assisted in maintaining store appearance, stocking products, and cleaning.
- Provided excellent customer service to customers.
Education
Fortis School of Nursing
Centerville, OHHigh School Diploma -
Fairfield Christian School
Hamilton, OH05.2016
Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with attention to detail
- Time management
- Microsoft Word & Excel Experience
- Sales Support
- Transportation Management
- Problem-solving abilities
- Account Management
- Attention to Detail
- Route planning expertise
- Logistics coordination
Timeline
Dispatcher
Hafer Dryage
08.2024 - 07.2025
Logistics Account Executive
Total Quality Logistics Inc.
02.2024 - 06.2024
Customer Service
Jimmy Johns (Blue Ash)
03.2023 - 02.2024
Customer Service
United Dairy Farmers
03.2022 - 03.2023
Fortis School of Nursing
High School Diploma -
Fairfield Christian School
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