Dynamic leader and educator with a proven track record at UW- Eau Claire: Children’s Nature Academy, excelling in staff training and supervision, and classroom management. Skilled in fostering strong communication, enhancing customer service, and promoting safety awareness. Demonstrated success in motivating students and staff, achieving significant improvements in learning outcomes and customer loyalty.
Overview
8
8
years of professional experience
Work History
Head Bartender
Tall Pines Resort
05.2024 - Current
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Closed out cash register and prepared cashier report at close of business.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
Lead Teacher
UW- Eau Claire: Children’s Nature Academy
11.2023 - 05.2024
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Integrated creative arts into daily curriculum to promote self-expression and enhance fine motor skills development among students.
Collaborated with other teachers to create interdisciplinary lessons, enhancing overall educational experience for students.
Established strong relationships with parents and guardians, fostering open lines of communication regarding student development and concerns.
Managed classroom resources efficiently, ensuring materials were readily available for daily use and properly maintained.
Increased parent involvement in the learning process through regular communication and updates on their child''s progress.
Dressed and changed infant and toddler diapers to maintain hygiene.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Actively encouraged children to develop their communication, problem-solving and social skills.
Engaged with children on individual basis to build positive relationships and promote learning.
Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Lead Teacher
Blossoming Minds Early Learning Center
05.2022 - 10.2023
Developed strong relationships with families, fostering trust and creating a welcoming atmosphere within the classroom.
Adapted lessons to accommodate individual needs, supporting diverse learners in reaching their full potential.
Assisted in maintaining a clean, organized, and inviting classroom environment that encouraged exploration and learning.
Improved fine motor skills among toddlers by designing engaging arts and crafts projects.
Provided daily care routines such as diaper changes, mealtime assistance, and nap supervision, ensuring the well-being of each child in the Toddler Room.
Waitress
Westside Cafe
01.2017 - 05.2022
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Answered customers' questions, recommended items, and recorded order information.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.