Avery Frost
BILLERICA,MASSACHUSETTS
Summary
Diligent worker with proven background in managing daily operations at many different kinds of businesses. Hands-on experience in phlebotomy procedures. Demonstrates keen ability to collaborate with medical teams, ensuring seamless patient care and effective sample collection. Adept at adapting to dynamic environments, maintaining high standards, and achieving reliable results in all tasks. Skilled in venipuncture, patient interaction, and maintaining sterile conditions, bringing a blend of technical expertise and dependable work ethic.
Overview
5
5
years of professional experience
Work History
Gym Receptionist
Pro-Fitness Plus
Billerica, MA
11.2025 - Current
- Provided information about gym services and programs, enhancing member engagement and satisfaction.
- Developed strong relationships with members through attentive communication and personalized service interactions.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
Dog Grooming Assistant
Doggboston
Billerica, MA
08.2025 - Current
- Enhanced client satisfaction by delivering high-quality grooming services that met expectations.
- Improved workflow efficiency by organizing grooming stations for quick access to tools.
- Maintained a clean workspace aligned with industry standards for hygiene and safety.
- Worked collaboratively with team members to ensure efficient scheduling and smooth daily operations within the salon.
Dog Daycare Supervisor
Happy Hounds Doggie Day Care
Wilmington, MA
07.2023 - 04.2025
- Assisted in resolving conflicts between dogs calmly and professionally using appropriate intervention techniques.
- Maintained a clean and organized facility for optimal pet health and wellbeing.
- Developed strong relationships with clients, fostering trust in the care provided for their pets.
- Contributed to business growth by participating in marketing efforts and promoting services to potential clients.
- Managed daily operations efficiently, including scheduling, employee management, and recordkeeping.
Welder
Chris Williams Sculpture
Essex, MA
10.2022 - 07.2023
- Prepared welding equipment to perform advanced welding work.
- Welded in flat, horizontal, vertical, and overhead positions.
- Collaborated with team members for seamless project execution, improving overall productivity.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
Wait Staff Member
Billerica Country Club
Billerica, United States
04.2021 - 11.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained an organized inventory of supplies, facilitating prompt replenishment during busy shifts.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Business Administration - Business
Southern New Hampshire University
Hooksett, NH05-2028
Certificate - Phlebotomy Technician
Bunker Hill Community College
Charlestown, MA05-2026
Skills
- Venipuncture
- Patient care
- Specimen handling
- Butterfly needle technique
- HIPAA compliance
- Health and safety
- Team leadership
- Documentation and reporting
- Time management
- Customer/Client relations
Timeline
Gym Receptionist
Pro-Fitness Plus
11.2025 - Current
Dog Grooming Assistant
Doggboston
08.2025 - Current
Dog Daycare Supervisor
Happy Hounds Doggie Day Care
07.2023 - 04.2025
Welder
Chris Williams Sculpture
10.2022 - 07.2023
Wait Staff Member
Billerica Country Club
04.2021 - 11.2022
Bachelor of Business Administration - Business
Southern New Hampshire University
Certificate - Phlebotomy Technician
Bunker Hill Community College