Avery Gillam
Myrtle Beach,SC
Summary
I'm originally from Proctorville, OH. I've spent the majority of my life there. I graduated from Fairland High School with honors. During my upbringing, my father inspired my entrepreneurial mindset by including me in his personally owned business. I have a great focus for driving sales, as well as growing the business. During my time at American Eagle, I oversaw all sales and projected growth for each fiscal year. My first year as a sales manager, we saw a 15% increase in sales from the previous year and became a top 20 store in the nation. After my departure from American Eagle, I accepted an offer from Goldy Auto to be one of their sales specialists. At Goldy Auto, I was responsible for driving sales, handling inquiries, overcoming objections, closing, and using social media to drive website traffic. In my first three months there, I became the top sales specialist. After moving to Myrtle Beach, SC, I was offered my current sales management position back at American Eagle, and I work there currently.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Manager
American Eagle Outfitters, Inc
Myrtle Beach, SC
03.2024 - Current
Sales Specialist
Goldy Auto
Huntington, WV
05.2022 - 03.2024
- Maximized customer satisfaction by quickly responding to any concern or request
- Overcame objections with effective product demonstrations and persuasive communication skills
- Determined customers' needs based on sales calls and face-to-face meetings
- Generated leads for new sales through telephone and email contact with customers
- Accomplished multiple tasks in a fast-paced environment
- Exceeded sales objectives to capture new leads and customers
- Drove sales by building solid, trusting relationships with new and existing customers
- Investigated and resolved reported customer issues for improved customer satisfaction
- Estimated and quoted prices, credit or contract terms and delivery dates
- Improved sales process by delivering feedback to management
Sales Manager
American Eagle
Barboursville, West Virginia
05.2018 - 05.2022
- Trained sales team to develop superior strategies to manage value messages, structuring opportunities, pricing, and deal closures
- Analyzed sales performance, coverage, and segmentation and distributed KPI reports to illustrate findings
- Led sales team in territory management and sales quota achievement, setting clear goals and expectations to maintain performance
- Completed sales operational requirements by scheduling and assigning employees
- Determined unit and gross-profit plans by implementing marketing strategies and analyzing trends and results
- Evaluated marketing potential for store locations using statistical data
- Coordinated sales meetings to discuss targets, marketing campaigns and strategy improvements
- Marketed merchandise by studying advertising, sales promotions and display plans
- Optimized strategies to reach target consumers and meet demand
Education
High School -
Fairland High School
Proctorville, OH05.2017
Skills
- Sales Solution Development
- Client Relations
- Performance Tracking
- Sales Strategy Development
- Team Collaboration
- Closing Techniques
- Relationship Building
- Sales Reporting
- Cash Handling
Certification
- CPR Certified
References
References available upon request.
Timeline
Sales Manager
American Eagle Outfitters, Inc
03.2024 - Current
Sales Specialist
Goldy Auto
05.2022 - 03.2024
Sales Manager
American Eagle
05.2018 - 05.2022
High School -
Fairland High School