Avery Goodall
New Albany,IN
Summary
Proven team player with a track record of enhancing customer satisfaction at Panera Bread through exceptional service and maintaining high cleanliness standards. Demonstrates adaptability and creativity, excelling in fast-paced environments. Skilled in cash handling and fostering positive customer interactions, contributing to a significant increase in repeat business.
Overview
3
3
years of professional experience
Work History
Barista
Bubble Tea Talk
Owensboro, KY
05.2024 - 09.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Pharmacy Technician
Kroger
Owensboro, KY
12.2023 - 05.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Line Cook
Panera Bread
Owensboro, KY
06.2021 - 11.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
High School Diploma -
Apollo High School
Owensboro, KY05.2023
Skills
Friendly and outgoing
Team Player
Cash Handling
Opening and closing duties
Cleanliness
Exceptional customer service
Adaptive and creative
Timeline
Barista
Bubble Tea Talk
05.2024 - 09.2024
Pharmacy Technician
Kroger
12.2023 - 05.2024
Line Cook
Panera Bread
06.2021 - 11.2023
High School Diploma -
Apollo High School