Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Avery Grace Shaffer

12215 Pheasantwood Dr, Baker,Louisiana

Summary

Customer-focused professional with experience in retail, food service, and healthcare. Skilled in client relations, conflict resolution, and team collaboration, with strong organizational and time management abilities. Dedicated to providing exceptional service and creating positive experiences.

Overview

6
6
years of professional experience

Work History

Certified Nursing Assistant

Flannery Oaks Nursing Home
08.2019 - 03.2020
  • Provided resident care and maintained CPR certification
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Medical Assistant

Lane Hospital
08.2020 - 05.2021
  • Rotated through ER, NICU, lab testing; supported patient care and medication distribution
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Crew Member

Carlton's Seafood
01.2023 - 07.2024
  • Serve customers at events and in-store, manage cash registers, and assist with scheduling, worked front counter and operated store phone
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Resolve customer issues and maintain operational tasks including cleaning
  • Took orders, prepared meals, and collected payments.

Boutique Sales Associate

Bayou Belle Boutique
07.2023 - Current
  • Promoted a positive shopping environment by addressing customer concerns promptly and professionally.
  • Increased boutique sales by providing excellent customer service and product knowledge.
  • Developed a loyal clientele base by offering tailored styling recommendations based on individual preferences.
  • Contributed to the store''s success by staying informed about fashion trends and industry developments.
  • Supported visual merchandising efforts by executing creative window displays that captured customer interest while showcasing current product lines effectively.
  • Enhanced customer satisfaction with personalized attention, leading to a higher rate of return visits.
  • Exceeded personal sales goals consistently by building rapport with clients and leveraging an in-depth understanding of their needs to recommend suitable products.
  • Attended regular training sessions on product features, enabling better assistance to customers seeking guidance on purchases.
  • Demonstrated adaptability by working across different departments within the boutique as needed for optimum coverage during peak periods or staff shortages.
  • Boosted overall boutique performance by actively participating in team meetings, sharing insights on best practices, challenges faced, and potential solutions.
  • Coordinated special events such as best of 225 events or promotions, driving increased foot traffic and revenue generation for the boutique.
  • Built strong client relationships through personalized styling advice and follow-up communications.
  • Managed store inventory, ensuring accurate records and timely replenishment of stock.
  • Checked incoming orders and organized new stock.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Greeted customers entering store and offered assistance with requirements.
  • Helped managers with daily checklists and last-minute requirements.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Modeled for social media and special events.

Inventory Coordinator and Event Sales

Magic Market
02.2024 - 02.2024
  • Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
  • Met with and networked with brands from all over the states, i.e Day + Moon, ADRINNE, Judy Blue, and Entro.
  • Shot a small ad for the brand "Chinese Laundry"
  • Bought seasonal inventory for three boutique locations.
  • Maintained an up-to-date knowledge of industry best practices and trends, ensuring continuous improvement in inventory management processes.

Model

McKey Bridal
08.2024 - 08.2024
  • Remained focused, motivated and professional throughout long shoots and events.
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
  • Networked with industry professionals at events, fostering valuable relationships that led to future opportunities.

Model

Culture & CO
05.2025 - 05.2025
  • Secured repeat bookings through outstanding professionalism and versatility.
  • Maintained a strong social media presence to promote brands effectively, gaining more followers and increasing engagement.
  • Gained exposure for smaller businesses by modeling for local boutiques and designers, ultimately increasing their sales.

Education

High School Diploma -

Central High School
Central, LA
05.2021

BBA - Business Administration And Management

University of North Alabama
Florence, AL
05-2026

Skills

  • Customer Service
  • Conflict Resolution
  • Time Management
  • Cash Handling
  • Social Media Management
  • Fashion & Design
  • Phone Management
  • Cleaning & Sanitation
  • Effective selling techniques
  • Product knowledge expertise
  • Strong interpersonal skills
  • Modeling
  • POS systems

Awards

Most Courteous, Miss City of Central, Most Photogenic

Timeline

Model

Culture & CO
05.2025 - 05.2025

Model

McKey Bridal
08.2024 - 08.2024

Inventory Coordinator and Event Sales

Magic Market
02.2024 - 02.2024

Boutique Sales Associate

Bayou Belle Boutique
07.2023 - Current

Crew Member

Carlton's Seafood
01.2023 - 07.2024

Medical Assistant

Lane Hospital
08.2020 - 05.2021

Certified Nursing Assistant

Flannery Oaks Nursing Home
08.2019 - 03.2020

High School Diploma -

Central High School

BBA - Business Administration And Management

University of North Alabama