Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Driver
Chadwell
Houston, TX
01.2023 - 10.2024
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Drove safely in various weather and road conditions to avoid accidents.
Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Kept detailed mileage and fuel reports to track overall fuel costs.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Coordinated efficient routes to avoid delays and optimize schedules.
Also drove a forklift to move appliances within warehouse
Merchandiser
Crossmark
Houston, TX
03.2020 - Current
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Increased sales by offering advice on purchases and promoting additional products.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Informed customers of current store promotions to encourage additional sales purchases.
Displayed merchandise by arranging in appealing ways to boost sales.
Folded and arranged merchandise in attractive displays to drive sales.
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Delivery Driver
Amazon
Houston, TX
01.2020 - 01.2021
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Loaded truck and properly secured items to prevent damage for deliveries.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Inspected load security and checked for damages.
Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
Refilled truck after completing deliveries to return in ready-to-use condition.
Documented mileage, deliveries, pickups, customer issues and damages.
Reviewed routes and expected delivery time frames to determine order of deliveries.
Stocker
Walmart
Houston, TX
07.2018 - 01.2020
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Performed inventory control, such as counting and stocking merchandise.
Greeted customers and directed to requested products.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Answered customer questions and provided detailed product information.
Helped customers locate desired items and transfer oversized items to vehicles.
Consistently lifted materials weighing as much as Number pounds.
Operated RF scanners to track merchandise and verify contents of containers.
Package Handler
FedEx
Missouri City, TX
10.2016 - 07.2018
Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed and loaded packages into correct trucks.
Removed jams and unblocked conveyor system to maintain flow of goods.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Safely transported hazardous items using Type equipment avoiding accidents and mishaps.
Lumber Puller and Forklift Driver
Home Depot
Houston, TX
03.2015 - 04.2016
• Pick and pulled lumber for customers
• Maintained a clean working environment
Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
Participated in routine safety training sessions to stay current on best practices within the industry.
Make Ready/Bobtail Driver
Lehman’s Remodeling Company
Stafford, TX
07.2013 - 09.2015
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Worked with diverse types of weather and ground conditions.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Managed maintenance activities, supervised staff and inspected equipment.
Adhered to established procedures for inspection of belts, drives and motors, performing needed maintenance.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
Drove equipment from one site to another to deliver tools and complete jobs.
Assessed equipment for damage, wear, battery life and fluid levels.