Avery Gress
Cheshire,CT
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and enthusiastic, trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volleyball Coach
South County Juniors Volleyball Club
11.2022 - Current
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Prepared athletes for special competitions and tournaments.
- Held special events to promote camaraderie among teammates, families, and community members.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Prepared and delivered presentations to players and parents to emphasize importance of teamwork and sportsmanship.
- Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
- Researched and implemented new training methods and technologies to increase athleticism.
- Reviewed and updated game strategies and techniques to optimize training sessions.
- Facilitated group coaching sessions and provided individual coaching support.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Offered constructive feedback to clients to help reach goals.
Volleyball Coach
Portsmouth High School
09.2023 - 11.2023
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Prepared athletes for special competitions and tournaments.
- Held special events to promote camaraderie among teammates, families, and community members.
- Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Prepared and delivered presentations to players and parents to emphasize importance of teamwork and sportsmanship.
- Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
- Researched and implemented new training methods and technologies to increase athleticism.
- Reviewed and updated game strategies and techniques to optimize training sessions.
- Facilitated group coaching sessions and provided individual coaching support.
- Utilized various coaching models and techniques to maximize client success.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Hostess/busser/dishwasher/line Cook
Ernies Restaurant
06.2021 - 08.2023
- Assisted managers with quickly resolving service- and food-related issues.
- Used cash registers and credit card machines to cash out customers.
- Promoted business loyalty by fostering positive customer relationships.
- Completed daily side work and opening and closing duties without fail.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Food Runner/hostess/busser
Beachead Restaurant
06.2021 - 08.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Cleared tables immediately after guests left in preparation for next party.
- Delivered correct food items to tables according to order documentation.
- Organized and replenished supplies at food stations to optimize team performance.
- Collaborated well with other food runners to deliver orders accurately.
- Kept detailed knowledge of and followed all food safety guidelines.
- Greeted customers and provided outstanding customer service.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Assisted managers with quickly resolving service- and food-related issues.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Relayed guest comments or suggestions to manager on duty for further action.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Promoted business loyalty by fostering positive customer relationships.
- Completed daily side work and opening and closing duties without fail.
- Advised customers about special offerings and menu items to help drive sales.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
Volunteer
Block Island Maritime Institute
09.2020 - 08.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided administrative support to department leads to help organize events and fundraisers.
- Facilitated community outreach to expand participation and support.
- Created educational materials to convey important information to service recipients.
- Approached issues proactively to best meet current and future community needs.
- Led group discussions and activities to meet different community needs.
Cashier/server
Blackies Hot Dog Stand
06.2019 - 06.2021
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Cashier/server
Old Harbor View Takeout
06.2020 - 08.2020
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Upsold additional products and services to customers, increasing revenue.
- Worked with floor team and managers to meet wide range of customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Cheshire High School
Cheshire, ConnecticutBachelor of Science - Aquaculture And Fisheries
University of Rhode Island
Kingston, RI05.2025
Skills
- Talent Recruitment
- Injury Prevention
- Staff Development
- Emergency Response
- Verbal and Written Communication
- Customer Service
- Guest Complaint Resolution
- Interactive Communication Skills
- Customer Service Expertise
- Effective Multitasking
- Kitchen Staff Coordination
- Guest Relations
Accomplishments
Coaches award for high school volleyball team, Physical Education award in high school, and honor roll in high school and middle school
Certification
Adult, Child and Baby First Aid/CPR/AED, TIPS Certification
Timeline
Volleyball Coach
Portsmouth High School
09.2023 - 11.2023
Volleyball Coach
South County Juniors Volleyball Club
11.2022 - Current
Hostess/busser/dishwasher/line Cook
Ernies Restaurant
06.2021 - 08.2023
Food Runner/hostess/busser
Beachead Restaurant
06.2021 - 08.2023
Volunteer
Block Island Maritime Institute
09.2020 - 08.2023
Cashier/server
Old Harbor View Takeout
06.2020 - 08.2020
Cashier/server
Blackies Hot Dog Stand
06.2019 - 06.2021
High School Diploma -
Cheshire High School
Bachelor of Science - Aquaculture And Fisheries
University of Rhode Island
Adult, Child and Baby First Aid/CPR/AED, TIPS Certification
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