Avery Henry
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hospitality Staff
Belton Chalet Inc
06.2021 - 09.2022
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organized work environment.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
Sales Associate
Nalls Produce
03.2021 - 06.2022
- Focused on product placement in order to alert customers to new products.
- Counting and balancing the cash register at the end of the night.
- Kept track of inventory in order to help customers locate products with ease and efficiency.
Customer Service Associate
Auntie Anne's Pretzels
06.2019 - 07.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Effectively utilized a POS system to facilitate smooth and accurate sales transactions.
Education
Associate of Science - Business
American River College
Sacramento, CA12.2024
High School Diploma -
West Springfield High School
Springfield, VA06.2021
Skills
- Hospitality and Accommodation
- Creative Solutions
- Operational Procedures
- Consensus time management
- Teamwork and Collaboration
- Promotional Sales Events
Certification
- Licensed Open Water Diver - January 2023
- CPR, Red Cross - June 2022
Interests
- Reading
- Hiking
- Podcasting
Timeline
Hospitality Staff
Belton Chalet Inc
06.2021 - 09.2022
Sales Associate
Nalls Produce
03.2021 - 06.2022
Customer Service Associate
Auntie Anne's Pretzels
06.2019 - 07.2020
Associate of Science - Business
American River College
High School Diploma -
West Springfield High School
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