Avery Henry
Amarillo
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships. I am always ready to learn more!
Overview
6
6
years of professional experience
Work History
Cashier
Pak-A-Sak
04.2022 - 07.2024
- Operated cash register to record transactions accurately and efficiently
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Learned duties for various positions and provided backup at key times.
Hostess/Coffee Barista
Bisbee Breakfast Club
09.2021 - 04.2022
- Answered phone calls to take orders, give information and document reservations.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered customer questions about hours, seating, and menu information.
- Delivered pick-up and curbside orders to guests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
HOSTESS
TEXAS FIREHOUSE BAR AND GRILL
06.2019 - 10.2019
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
CASHIER
SCHLOTSKY'Z
11.2018 - 05.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Randall High School
Amarillo, TX05-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Customer relations
- Order taking
- Cash management
- Professionalism and courtesy
- Conflict resolution
- Issue resolution
- Staff training
- ID verification
- Organizational growth
- Multitasking and organization
- Basic math
- Ordering and stocking
Timeline
Cashier
Pak-A-Sak
04.2022 - 07.2024
Hostess/Coffee Barista
Bisbee Breakfast Club
09.2021 - 04.2022
HOSTESS
TEXAS FIREHOUSE BAR AND GRILL
06.2019 - 10.2019
CASHIER
SCHLOTSKY'Z
11.2018 - 05.2019
High School Diploma -
Randall High School
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