Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avery Higgins

Summary

Leasing specialist with strong focus on effective communication, tenant relations, and property management. Proven ability to collaborate with teams, adapt to changing needs, and achieve results. Skilled in lease negotiations, customer service, and resolving tenant issues with diplomacy and efficiency. Reliable and flexible, consistently delivering high-quality outcomes in fast-paced environments. Willing to learn or pick up new roles when needed in order to have success within the office space.

Overview

3
3
years of professional experience

Work History

Leasing Specialist

Lowe Property Group
02.2024 - Current
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
  • Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
  • Assisted property managers in preparing and analyzing leasing reports for upper management, identifying trends and areas for improvement.
  • Collaborated with maintenance teams to address any issues promptly, ensuring tenant satisfaction and retention.
  • Verified tenant incomes and other information before accepting lease applications.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.

Sales Associate

LensCrafters
10.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Worked with customers to find pair of glasses that best fit their wants.
  • Maintained individual sale percentages.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Loan Officer

UFirst Federal Credit Union
09.2022 - 05.2023
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.

Education

High School Diploma -

Copper Hills High School
West Jordan, UT

Skills

  • Tenant issue resolution
  • Goal oriented
  • Property Inspections
  • Rent collection
  • Phone etiquette
  • Showing and leasing of units
  • Relationship building and rapport
  • Market outreach
  • Leasing and sales
  • Community engagement
  • Maintaining occupancy levels

Timeline

Leasing Specialist

Lowe Property Group
02.2024 - Current

Sales Associate

LensCrafters
10.2023 - 01.2024

Loan Officer

UFirst Federal Credit Union
09.2022 - 05.2023

High School Diploma -

Copper Hills High School

Similar Profiles

CREATE PROFILE