Accomplished Team Lead with a proven track record at SUBWAY® Restaurants, adept in safe food handling and fostering teamwork. Excelled in optimizing workflows and enhancing customer satisfaction through effective conflict resolution and sales expertise. Achieved significant improvements in team performance and operational efficiency.
Overview
4
4
years of professional experience
Work History
Deli Associate
Walmart
05.2023 - Current
Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
Opened new inventory and rotated stock by dates to maintain freshness.
Team Lead
Camp Bow Wow
10.2022 - 02.2023
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assisted in recruitment to build team of top performers.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Collected, arranged, and input information into database system.
Maintained database systems to track and analyze operational data.
Team Lead
Chartwells Schools Dining Services
01.2022 - 10.2022
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Team Lead
SUBWAY®Restaurants
01.2021 - 12.2021
Developed effective improvement plans in alignment with goals and specifications.
Generated reports detailing findings and recommendations.
Helped meet changing demands by recommending improvements to business systems or procedures.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Education
High School Diploma -
Van Buren High School
Van Buren, AR
04-2021
Skills
Attention to detail
Safe food handling practices
Conflict resolution
Customer focus
Sales proficiency
Influencing skills
Sales expertise
Invoice verification
Deadline management
Product merchandising
Interests
Tech enthusiast, passionate about exploring the latest advancements and innovations
Video Gaming
Digital Art and Animation
Video Game Design
Design and Build Websites
Sustainable Tech Innovations
Robotics
Electronics and Circuit Building
Graphic Design
Crafting and DIY Projects
Animal Welfare Advocacy
Timeline
Deli Associate
Walmart
05.2023 - Current
Team Lead
Camp Bow Wow
10.2022 - 02.2023
Team Lead
Chartwells Schools Dining Services
01.2022 - 10.2022
Team Lead
SUBWAY®Restaurants
01.2021 - 12.2021
High School Diploma -
Van Buren High School
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