Avery Johnson
Macon,GA
Summary
Proactive individual with a commitment to improving store's operations and ensuring satisfaction in employees and customers. Motivational with excellent communication and reasoning skills. Easily manage various personalities and provide continuous support to coworkers.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Department Supervisor
Lowe's
11.2023 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 25 employees, delegated tasks and held each employee accountable for completing assignments.
- Open and close the store as Manager on duty
- helped when needed in cash office
Pro Loader
Lowe's
09.2023 - 11.2023
- Maintained front apron standards
- Operated all power equipment and loaded customers after validating proof of purchase
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Assisted with building materials daily duties, downstocking, irps and LSR when needed.
Receiver/Stocker
Lowe's
01.2023 - 09.2023
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Kept work areas clean, safe, and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded lumber trucks and other deliveries and stocked the sales floor while assisting customers who needed help.
Assistant Director of Residential Services
Helping Out People Environment
03.2018 - 08.2023
- Conducted regular inspections of facilities, identifying areas for improvement or maintenance needs.
- Handled on-call rotation, remaining available for after-hours calls and on-site assistance.
- Oversaw and assisted with implementation of individualized student development plans, supervision of students and communication with parents.
- Fostered a sense of community among residents through organizing events and activities.
- Monitored resident satisfaction levels through regular surveys, adjusting services or amenities based on feedback received.
- Built strong relationships with families of residents by providing regular updates on their loved ones'' progress in the facility.
- Identified opportunities for expanding available services based on resident preferences or market demand.
Residential Coordinator
Helping Out People Environment
04.2014 - 03.2018
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Maintained important organizational paperwork and resident data.
- Increased occupancy rates with targeted marketing strategies and community outreach efforts.
- Implemented preventative maintenance programs to extend the life of property assets and reduce overall repair costs.
- Established policies and procedures for handling emergency situations, providing guidance for staff members during crises.
- Recruited, hired, and trained employees, providing day-to-day direction and guidance.
- Coordinated training sessions for staff members to ensure consistent service quality across all aspects of property management.
- Evaluated employee performance regularly, offering feedback and opportunities for professional development in their respective roles.
Direct Support Professional Caregiver
Helping Out People Environment
09.2011 - 04.2014
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
Cashier/Stocker
Family Dollar
06.2006 - 12.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receiver/Shelf Stocker
Kirkland’s
12.2009 - 08.2011
- Unloaded truck with peers under time allowed
- worked freight on sales floor, put friend in backstock
- worked additional hours if needed
Education
High School Diploma -
Westside High School
Macon, GA05.2005
Skills
- Customer Service
- Workplace Safety
- Problem Resolution
- Problem-Solving
- Customer Relations
- Time Management
- Leadership skills
- Staff Supervision
- Inventory Management
Certification
- You're Safe, I'm Safe Training - 2014
- CPR/First AID Training - 2011 and every 2 years after and current
- Personal Centered Thinking Certification for adults with disabilities Training - 2016
Timeline
Department Supervisor
Lowe's
11.2023 - Current
Pro Loader
Lowe's
09.2023 - 11.2023
Receiver/Stocker
Lowe's
01.2023 - 09.2023
Assistant Director of Residential Services
Helping Out People Environment
03.2018 - 08.2023
Residential Coordinator
Helping Out People Environment
04.2014 - 03.2018
Direct Support Professional Caregiver
Helping Out People Environment
09.2011 - 04.2014
Receiver/Shelf Stocker
Kirkland’s
12.2009 - 08.2011
Cashier/Stocker
Family Dollar
06.2006 - 12.2011
High School Diploma -
Westside High School