Avery Kennedy
Indianapolis,IN
Summary
Dedicated individual with excellent work ethic. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Receptionist
Ivy Tech Community College
Columbus, IN
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Food Runner
St Joseph Brewery & Public House
Indianapolis, IN
03.2022 - 05.2023
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Delivered correct food items to tables according to order documentation.
Restaurant Hostess
St. Joseph Brewery & Public House
Indianapolis, IN
03.2022 - 05.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Student Athletic Trainer
Warren Central High School
Indianapolis, IN
08.2020 - 05.2021
- Reduced recovery time for injured athletes through prompt evaluation, diagnosis, and treatment of injuries.
- Collaborated with coaching staff to develop sport-specific conditioning programs, resulting in improved team performance.
Education
No Degree -
Warren Central High School
Indianapolis, INSkills
- Customer service orientation
- Professional demeanor
- Telephone etiquette
- Decision-making
- Interpersonal skills
- Active listening
- Team collaboration
- Empathy and patience
American Sign Language
Have spent the last 3 years teaching myself ASL and am able to communicate with others who are hearing impaired.
Timeline
Receptionist
Ivy Tech Community College
03.2024 - Current
Food Runner
St Joseph Brewery & Public House
03.2022 - 05.2023
Restaurant Hostess
St. Joseph Brewery & Public House
03.2022 - 05.2023
Student Athletic Trainer
Warren Central High School
08.2020 - 05.2021
No Degree -
Warren Central High School