Avery Kidd
Savannah,GA
Summary
Diligent [Job Title] with over [Number] years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.
Overview
7
7
years of professional experience
Work History
Front Office Manager
Bohemian Hotel Savannah Riverfront
Savannah, GA
07.2019 - Current
- Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Performed administrative tasks such as filing paperwork, preparing reports or updating databases when neede
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Liaised with vendors like housekeeping department, security personnel regarding guest requests or concerns.
- Created and optimized employee schedules for shift coverage.
Spring Hill
Springhill Suites By Marriott
Savannah, GA
03.2017 - 07.2019
- Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Liaised with vendors like housekeeping department, security personnel regarding guest requests or concerns.
- Created and optimized employee schedules for shift coverage.
Education
High School Diploma -
Savannah High School
Savannah, GA05-1996
Skills
- Oral and Writing Communication
- Workflow Coordination
- Proficient in micrsoft excel word
- Training and Coaching
- Listening Skills
- Customer Service
- Proposal Writing
Timeline
Front Office Manager
Bohemian Hotel Savannah Riverfront
07.2019 - Current
Spring Hill
Springhill Suites By Marriott
03.2017 - 07.2019
High School Diploma -
Savannah High School
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