Avery Leininger

Transferred from Wylie Dutch Bros to the Grand Prairie location, and continued my daily responsibilities there.

• Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
• Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
• Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
• Served customers quickly and efficiently and created strategies to prevent delays.
• Conducted training sessions for new hires, improving their proficiency and confidence in beverage preparation.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.