Avery L. Webster
Kannapolis,NC
Summary
I pride myself on remaining professional with strong experience in managing restaurant operations, ensuring high standards and exceptional results. Through my work experience I have gained customer service skills and learned to lead with empathy, patience, as well as bright smile. Proven ability to lead teams, adapt to changing needs, and optimize both front and back-of-house efficiency. Expertise in customer service, staff training, and inventory management. Known for fostering collaboration and consistently achieving goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
The Golden Carrot
04.2025 - Current
- As a sales associate I provide a welcoming environment for customers and aid in the process of finding a special piece of jewelry whether for themselves, or as a gift. Processing and packaging online orders, maintaining a clean store, as well as checking that inventory remains correct.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and helped with product questions, selections, and purchases.
- References - Ashley Olivio (704) 956-0684
Assistant Manager
The Wafflery
05.2024 - 10.2025
- As assistant manager I resolved any problems that occurred, made sure front of house employees were being proactive, and fulfilled inventory/order duties for the store. Responsibilities include handling customer service, processing orders via phone or online delivery platforms, packaging orders, assisting with basic food preparation, taking and serving customer orders, and performing routine sanitation and cleaning tasks.
- Trained and mentored team members to enhance performance and maintain high standards.
- Coordinated daily operations to ensure efficient workflow and optimal customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- References - Hunter Whisnant (704) 466-0904
Waitress
Mattie's Diner
09.2024 - 12.2024
- As a waitress I displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Managed multiple tables simultaneously, demonstrating strong multitasking and time management skills.
- Provided exceptional customer service in fast-paced diner environment, ensuring guest satisfaction and repeat business.
- Trained new waitstaff on menu items, service protocols, and operational procedures to maintain consistency.
- References - Rossi Trotter (980) 777-0385
Line Attendant
Dexios
01.2024 - 04.2024
- Requirements for Line Attendant is to assist the Packaged Product Line Operator: to perform the activities needed for the package product production line in order to produce units safely, efficiently and of an acceptable quality and to ensure that the production equipment and area are kept in compliance with CFR 21 Parts 210-211.
- Operated production machinery, ensuring optimal efficiency and adherence to safety protocols.
- Streamlined assembly processes, reducing downtime and enhancing workflow continuity.
- References - Brandyn Bohler (267) 467-2731
Private Nanny
Care.com
10.2023 - 01.2024
- As a personal nanny I provided compassionate care and support to children, ensuring a safe environment.
- Implemented routines that enhanced children's learning experiences and behavior management.
- Developed engaging activities to promote physical, emotional, and social development.
- Managed daily schedules, including meals, naps, and educational playtime effectively.
- References - Jared White (317) 495-8958
Front of House
White Duck Taco Shop
09.2023 - 11.2023
- As a front of house cashier I contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Monitored inventory levels at registers, facilitating timely restocking of merchandise as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- References - Jeff Carter (704) 689-8270
Private Nanny
Care.com
12.2022 - 08.2023
- As a private nanny I maintained cleanliness and organization of play areas to promote a healthy atmosphere.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Implemented consistent routines, promoting stability and security for children.
- Coordinated schedules, balancing playtime, meals, and rest periods effectively.
- Provided compassionate care to children, assisting with daily tasks such as meal preparation and personal grooming.
- References - Jessica Barnette (704) 245-3262
Manager/ Team Member
Sweet Frog
09.2019 - 10.2022
- As a manager I oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored staff on best practices for customer engagement and product knowledge.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste and loss.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- References - Betty Odo, Manager, (704) - 728 -2428
Teacher
The Cove Church Daycare
05.2022 - 07.2022
- Developed and implemented engaging lesson plans tailored for diverse learning styles.
- Fostered a supportive classroom environment to enhance social and emotional development.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- References -Lisa Johnson (704) 881-4492
Education
High School Diploma -
Langtree Charter Academy
Mooresville, NC01.2022
Skills
- CPR Certified
- Communication
- Public speaking
- Organization
- Customer service
- Inventory management, Order processing
- Cash handling
- Team training
- Conflict resolution
- Time management
- Performance monitoring
- Customer engagement
Certification
Bench Jeweler Comprehensive Certificate and Stone Setting Comprehensive Certificate 2025
LANGUAGES
English
Timeline
Retail Sales Associate
The Golden Carrot
04.2025 - Current
Waitress
Mattie's Diner
09.2024 - 12.2024
Assistant Manager
The Wafflery
05.2024 - 10.2025
Line Attendant
Dexios
01.2024 - 04.2024
Private Nanny
Care.com
10.2023 - 01.2024
Front of House
White Duck Taco Shop
09.2023 - 11.2023
Private Nanny
Care.com
12.2022 - 08.2023
Teacher
The Cove Church Daycare
05.2022 - 07.2022
Manager/ Team Member
Sweet Frog
09.2019 - 10.2022
High School Diploma -
Langtree Charter Academy
AWARDS
Summa Cum Laude, Academic Honor Roll
EDUCATION
New Approach School for Jewelry, 8242 Malachi Ln, Arrington, TN 37014 — Bench Jeweler Comprehensive Certificate and Stone Setting Comprehensive Certificate 2025
About Me
Within work I pride myself on being organized, inquisitive, as well as friendly. Outside of work, I have a strong interest and passion for jewelry. I attended a two-week intensive at New Approach School for Jewelry where I became certified in stone setting, and completed the bench comprehensive. In my free time, I love to run and spend time with my family.