Restaurant Hostess
Piecasso Pizzeria & Lounge
05.2022 - 08.2025
- Greeted and seated guests, ensuring smooth flow during peak hours.
- Managed reservation system and guest satisfaction.
- Handled guest inquiries and complaints, providing resolutions to enhance experience.
- Trained new host staff on seating protocols and customer service standards.
- Supported waitstaff by assisting with food running and bussing.