Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
SeniorSoftwareEngineer
Avery  McCray

Avery McCray

Harrisonburg,VA

Summary

Skilled multitasker with superior work ethic, excellent problem-solving, teamwork, and organizational skills. Willing to take on any task to assist the team. Reliable and dedicated team member with work ethic and resourcefulness. Experience with common software applications, social media platforms, and food, beverage, and retail service.

Overview

5
5
years of professional experience
3
3
Certification

Work History

Sales Associate Team Leader

Platos's Closet
Harrisonburg , VA
06.2017 - 06.2021
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Prepared large cash deposits with zero discrepancies.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Beverage Cart Server

Lakeview Golf Club
Rockingham, VA
06.2021 - Current


  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Engaged in suggestive selling and other sales techniques.
  • Greeted new customers, discussed specials and took drink orders.
  • Offered product samples, answered questions and helped customers find items.
  • Provided attentive service and proactively assessed guest needs.
  • Provided attentive service and proactively assessed guest needs.
  • Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Assisted wait staff with timely food delivery and guest requests.



Tiktok Creator

Tiktok
Online
01.2021 - Current
  • Created fashion Tiktok account curating over 20k followers in less than a year
  • Assisted followers in finding exciting new trends
  • Constructed various looks for diverse situations

Volunteer

Harrisonburg Baptist Church
Harrisonburg, VA
01.2016 - Current
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Provided immediate responses to questions from volunteers.
  • Helped with special events such as Vacation Bible School to coordinate resources, spaces and schedules.
  • Used strong interpersonal communication skills to convey information to others.

Mentorship

Ashby Animal Clinic
Dayton , VA
01.2019 - 06.2019

- Mentored by the practice manager and developed skills about operating a business
- Responsible for inventory of supplies and bills
- Developed financial management and literacy skills
- Learned about Human Resource administration as well as client/patient management

Assistant Dance Instructor

Dance & Company
Harrisonburg , VA
09.2019 - 05.2020

• Responsible for leading combinations during class
• Responsible for keeping students engaged and entertained
• Responsible for educating students on proper techniques and terminologies

Education

BBA - Business Management

James Madison University
Harrisonburg, VA
05.2024

Skills

  • Customer Service
  • Computer Proficiency and Microsoft Office
  • Retail Metrics and Goals
  • Merchandise Receiving and Handling
  • Social Media
  • Team Leadership
  • Honest and Ethical
  • Strategic planning
  • Communication
  • Creativity
  • Networking
  • Time Management
  • Interpersonal Skills
  • Personal Development
  • Communication
  • Goal Setting
  • Event Management
  • Inventory Management
    - Priority Management

Certification

  • SQL Programming, License - 2021-current
  • Working with your Professional Strengths and Weaknesses, License - 2022-current
  • Social Media Marketing Foundations, License, 2022-current
  • Becoming an Impactful and Influential Leader, Certificate, 2022-current

Timeline

Beverage Cart Server

Lakeview Golf Club
06.2021 - Current

Tiktok Creator

Tiktok
01.2021 - Current

Assistant Dance Instructor

Dance & Company
09.2019 - 05.2020

Mentorship

Ashby Animal Clinic
01.2019 - 06.2019

Sales Associate Team Leader

Platos's Closet
06.2017 - 06.2021

Volunteer

Harrisonburg Baptist Church
01.2016 - Current

BBA - Business Management

James Madison University
Avery McCray