Avery McQueen
Austin,United States
Summary
Versatile Project Manager and Operations Professional with a knack for driving growth through strategic project leadership and process optimization. Skilled in data-driven decision-making, Experience in leading teams to meet project goals with efficiency and innovation. Adept at performance evaluation, team management, and operational excellence streamlines project delivery and enhances productivity. Adaptable and strategic, excel in fast-paced environments, delivering exceptional outcomes through creative solutions and collaborative growth.
Overview
10
10
years of professional experience
Work History
Contract Project Manager
Homer Agency
10.2023 - 04.2024
- Implemented new processes to boost operational excellence and compliance in marketing projects, increasing efficiency by 15%
- Identified and resolved complex operational issues, boosting system efficiency by 20% and driving project success
- Recognized for proactive leadership and effective communication, managing critical project issues autonomously and ensuring cross functional alignment
- Fostered collaboration across Sales, Finance, and Marketing departments, ensuring data integrity, efficient contract management, and seamless project execution by aligning cross-functional team efforts towards common goals.
Business Operations Analyst
StoryBuilt
09.2022 - 07.2023
- Drove initiatives optimizing operational efficiency, cutting customer support issues by 20%, and saving over 25 hours weekly
- Conducted in-depth data analyses, enhancing performance metrics and setting clear weekly objectives
- Improved customer satisfaction by 40% through strategic surveys and feedback implementation
- Delivered actionable insights in weekly meetings, guiding operational KPIs and strategic decision-making
- Identified process improvement opportunities in Salesforce to enhance operational effectiveness and improve team productivity, resulting in a 60% reduction in time spent on deal updates per opportunity.
Assistant Events Director
Junior Volleyball Association of Austin
01.2016 - 09.2022
- Spearheaded negotiations to boost annual net revenue by 30% through improved sponsor pricing and service offerings
- Ensured sponsor contract compliance and successful execution, building reliable partnerships for future opportunities
- Implemented data analysis and market research strategies, reducing expenses by 23%
- Collaborated with marketing and design teams to create event materials and promotions
- Managed 26 annual events with 300 to 70,000 attendees, overseeing project teams of coordinators, marketing specialists, and onsite staff to ensure on-time and on-budget completion.
Education
Bachelor of Science - Interdisciplinary Studies: Business, Comms, & Edu.
Liberty University
Skills
- Project Management & Collaboration: Asana, Slack, Microsoft Teams
- CRM & Marketing: Marketing Cloud, HubSpot, Salesforce, WordPress, Canva, Constant Contact
- Data Analysis & Management: Power Bi, Excel, Data Studio, Training, Program Management
- Operational Excellence: Process Improvement, Strategic Planning
- Personal Qualities: Creativity, Personable, Team Oriented
Timeline
Contract Project Manager
Homer Agency
10.2023 - 04.2024
Business Operations Analyst
StoryBuilt
09.2022 - 07.2023
Assistant Events Director
Junior Volleyball Association of Austin
01.2016 - 09.2022
Bachelor of Science - Interdisciplinary Studies: Business, Comms, & Edu.
Liberty University
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