Diligent College Student focused on Public Relations and Advertising and dedicated to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Family Nanny
Care.com Inc
Marietta, GA
05.2023 - Current
Maintained organized and clean children's areas.
Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Encouraged positive behavior by providing clear expectations and consistent discipline techniques.
Maintained detailed records of each child's daily activities and behaviors.
Met and communicated regularly with parents to discuss children's activities and development.
Balanced schedules to promote optimal rest, play and educational periods.
Minimized TV and mobile device time by engaging children with games and physical books.
Employed positive guidance strategies to encourage children and improve behavior.
Taught reading, arts and crafts and lap play to encourage intellectual development.
Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Assigned age-appropriate chores to encourage self-confidence and responsibility.
Developed strong relationships with both parents to ensure open communication regarding the children's progress.
Transported children to and from school, extra-curricular activities and play-dates.
Engaged with children on individual basis to build positive, trusting relationships.
Assisted with homework assignments in all subject areas on an as needed basis.
Ensured physical and social well-being of each child.
Enforced rules to teach good manners and maintain safe environment.
Cared for 5 children ages 1 to 9.
Provided safe transportation to and from activities and events.
Followed routines to foster stability and structure in children's lives during parental absences.
Monitored playtime to prevent overuse of technology, television, or other influences.
Created daily routines that included naps, meals and playtime.
Sales Associate
Fabletics
Atlanta, GA
01.2023 - 05.2023
Worked with fellow sales team members to achieve group targets.
Organized store by returning merchandise to proper areas and restocked displays.
Recommended, selected and located merchandise based on customer desires.
Answered incoming telephone calls to provide store, products and services information.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Cleaned shelves, counters and tables to maintain organized store.
Helped customers find specific products, answered questions, and offered product advice.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Conducted inventories on a regular basis to track stock levels.
Computed purchases and received and processed cash or credit payment.
Adhered to company initiatives and achieved established goals.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered store and merchandise questions and led customers to wanted items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Collected payments and provided accurate change.
Ticketed, arranged and displayed merchandise to promote sales.
Suggested ideas for improving store operations and increasing profits.
Barista
Starbucks
Jefferson, GA
05.2022 - 01.2023
Kept up-to-date records of sales transactions using point-of-sale systems.
Assisted with catering orders for corporate clients or private parties upon request.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Ground beans for espresso shots according to individual customer specifications.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Followed health, safety and sanitation guidelines to pass state inspections.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Collected payments and provided accurate change.
Stocked shelves with ingredients needed to make coffee drinks.
Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Prepared and served hot or cold beverages.
Recommended pastries and sandwiches to pair with customers' beverages.
Ordered and received supplies to restock beverage items.
Restocked product displays based on demand and projected sales.
Provided excellent customer service by responding to inquiries quickly and professionally.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Created complex, hand-crafted beverages based upon customer preferences.
Checked brewing equipment for proper functionality.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Utilized coffee maker, espresso machine and French press to prepare coffee.
Operated cash registers to process customer payments.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Described menu items to customers and suggested appealing products.
Received and accurately processed customer payments.
Caregiver
Jefferson Elementary School
Jefferson, GA
07.2021 - 05.2022
Read aloud and played alphabet games to encourage early literacy.
Ensured that all safety protocols were followed during after-school activities.
Recorded child behavior, food, and medication information for supervisors.
Taught children how to complete basic crafts such as paintings, drawings and decorations.
Enforced rules to teach good manners and maintain safe environment.
Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Helped students understand their assignments and complete them on time.
Acted as a role model for young learners through responsible behavior.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Maintained a safe environment for students at all times.
Cared for children in institutional settings.
Encouraged positive behaviors, including patience with teachers and fellow kids.
Encouraged creative thinking and problem solving skills among the students.
Tutored and mentored school children to provide additional learning opportunities.
ClickList Associate
Kroger
Jefferson, GA
08.2020 - 01.2021
Provided technical support for customers with e-commerce related issues.
Analyzed customer data to identify trends in buying behavior.
Drove customer feedback to deliver information to management for corrective action.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Followed food safety guidelines when handling perishable goods such as dairy, meat, seafood.
Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Stocked shelves, racks, and bins with new or transferred merchandise.
Stamped price tags on merchandise, referring to official price lists.
Utilized scanning equipment to accurately enter item codes into system for tracking purposes.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Ensured that all products were properly labeled with expiration dates prior to bagging.
Communicated any product shortages or discrepancies between physical stock count and records on the system promptly.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Checked customer identification at point of sale when required due to age restrictions on certain products.
Greeted customers upon arrival and provided assistance with their ClickList orders.
Assisted customers in navigating the ClickList website, including selecting items, modifying order details, and submitting payment information.
Conducted regular inspections of refrigerated items for freshness and quality assurance purposes.
Provided excellent customer service by responding to inquiries in a timely manner via phone or email.
Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - Public Relations, Advertising, and Applied Communication
Kennesaw State University
Kennesaw, GA
05-2026
High School Diploma -
Jefferson High School
Jefferson, GA
05-2022
Skills
Activities Planning
Social Integration
Academic Support
Educational Support
Research and Analysis
Customer Service
Presentation Development
Project Coordination
Positive Attitude
Communication Classes
Energetic and Enthusiastic
Time Management
MS Office
Google Suite Proficiency
Punctual and Reliable
Research
Flexible Schedule
Basic Mathematics
Networking
Social Media Content Creation
Problem-Solving
Press Release Writing
Public Speaking
Writing and Editing
Academic Research
Computer Skills
Small Group Collaboration
Excellent Communication
Project Leadership
Tech-Savvy
Affiliations
Social Media Savvy
Content Creator
Creative Writing
Certification
CPR Certified
Languages
Spanish
Limited
Timeline
Family Nanny
Care.com Inc
05.2023 - Current
Sales Associate
Fabletics
01.2023 - 05.2023
Barista
Starbucks
05.2022 - 01.2023
Caregiver
Jefferson Elementary School
07.2021 - 05.2022
ClickList Associate
Kroger
08.2020 - 01.2021
Bachelor of Science - Public Relations, Advertising, and Applied Communication